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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.8

based on 750 reviews
97%
Recommend This Property

Ratings Breakdown

750reviews

  • 5 Stars
    620
  • 4 Stars
    106
  • 3 Stars
    9
  • 2 Stars
    8
  • 1 Stars
    7

Would come again

By

September 20, 2017

club

We always look for an IHG when travel because they do not disappoint. This hotel was no exception. Our only complaint would be the beds didn't feel as soft as other IHG hotels we've stayed at. I will say, it was really nice that the blinds block out all light and made the room dark during the day. All n all, the hotel was nicely decorated and clean. Staff was very friendly and accommodating. The breakfast was decent and complimentary. Kids enjoyed the pool and hot tub. It's a good quit location and next to a Texas Road House. We'd stay there again and recommend it.

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Friendly staff, comfy and quiet room

By

September 20, 2017

club

My husband and I were traveling through Springfield and stopped at the HIE late at night. The front desk clerk was very helpful and friendly. The room was clean and quiet and the bed was comfortable. The only issue we had during our stay was that the breakfast area was so crowded the next morning there was nowhere to sit! So my only suggestion would be to have more seating available because the breakfast options and taste were very good! We would definitely stay here again when traveling through the area!

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vacation

By

September 16, 2017

club

a comfortable stay. nice beds,
very quiet. clean rooms

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Aug 31

By

September 16, 2017

platinumelite

Nice clean room, comfortable bed, courteous staff

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Hurricane Evacuation

By

September 15, 2017

The stay and staff was great! It was a late checkin due to passing thru travel. Room was nice, clean and very spacious as well. Only downside was lack of workout equipment options in the Fitness Center.

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Labor day family gathering

By

September 14, 2017

club

Upon entering the foyer was beautiful. Breakfast was awesome. Like the kurig coffee maker in room

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Nice place to stay!

By

September 14, 2017

Large room, clean, great pool area, keurig in the room, plenty of breakfast options!

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Staff was very friendly and helpful

By

September 14, 2017

club

I give this hotel a 10/10!! We came for a family reunion and my kids really enjoyed the pool. The Wi-Fi worked just perfectly and the room was nice and quiet.

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Perfect stay for our little family

By

September 13, 2017

club

We had a great experience at this hotel. The staff was exceptionally kind and helpful. The rooms were beautifully decorated and clean. The breakfast had a variety of items offered. Even our picky eaters were satisfied. Our kids enjoyed the pool. We hope to be back!

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Great hotel

By

September 13, 2017

club

This was a great hotel for the most part. It was clean and the staff was friendly and helpful but the beds were way to soft for my taste. I did not sleep well. This is just preference I guess. But everything else was good.

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Great place to stay

By

September 12, 2017

platinumelite

Room was clean and staff was courteous. The breakfast was good, but unfortunately no bacon.

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Quick stay

By

September 12, 2017

Perfect for my family. Will stay here again if we are ever passing through. Definitely worth the price. I love the IHG rewards program.

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