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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 594 reviews
84%
Recommend This Property

Ratings Breakdown

594reviews

  • 5 Stars
    334
  • 4 Stars
    130
  • 3 Stars
    65
  • 2 Stars
    39
  • 1 Stars
    26

Clean hotel, clean room, relaxing stay

By

March 23, 2017

club

The pool and hot tub are actually at the hotel next door, and I did not see that mentioned on the web site. That is very misleading. Also, when you walk over to the hotel next door to go to the hot tub and pool, there are no signs telling you that you have to get on the elevator and go to the top floor. It took us forever to find out where to go. Our Check In host was a bit rude and non caring. However, overall, we had a good stay and would definitely return.

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Great Place

By

March 22, 2017

club

This was a great place and I would highly recommend it to anyone who needs a place to stay for a night or two. There are a lot of things to do in the area and tons of food places very close as well.

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Excellent hotel.

By

March 20, 2017

club

Very comfortable room. Excellent hotel. Very nice breakfast.

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Traveling with Wife and Dog on business

By

March 18, 2017

club

They took great care of my wife and dog during our stay! Everyone especially Shane were anazing!

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Best choice in Springfield

By

March 16, 2017

club

The staff was friendly, attentive and seemed to care. The room was clean, updated and very comfortable. I was very happy with the exercise room, it was updated and all the equipment was functioning.

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Great

By

March 15, 2017

club

We were only there a short time but love the updated and cleanliness of the rooms! I left my favorite pillow there however! Wish when those things happen that staff would contact the former occupant!

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Great location, comfortable atmosphere

By

March 15, 2017

Would recommend this hotel.....Price, value, service, all quality.

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Hard bed Great pillows

By

March 11, 2017

platinumelite

The bed was hard but the pillows great. Every time I stay at Holiday Inn I ask to buy a pillow for home. No one will ever sale me one. WHY. I didn't like that you had to go to the Crowne plaza to use the pool. Wasn't told that when checking in. The night guy wasn't very sure how to welcome us and use computer.We ended up with a different name on the receipt.

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Good stay for the most part

By

March 11, 2017

club

Room was good, had anys on towl sittin on the bath tub, low water preasure in shower.

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Great place

By

March 10, 2017

Very modern and comfortable clean as expected from holiday Inn express location. Nice bedding and quiet.

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Comfortable beds

By

March 08, 2017

Room and hotel very clean, but not happy with customer service

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Better than expected

By

March 07, 2017

platinumelite

Room and hotel are well maintained and the fitness center is very well equipped with modern equipment. The decor slorts a modern yet stylish vibe.

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