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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 592 reviews
84%
Recommend This Property

Ratings Breakdown

592reviews

  • 5 Stars
    334
  • 4 Stars
    128
  • 3 Stars
    65
  • 2 Stars
    39
  • 1 Stars
    26

Excellent hotel.

By

March 20, 2017

club

Very comfortable room. Excellent hotel. Very nice breakfast.

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Traveling with Wife and Dog on business

By

March 18, 2017

club

They took great care of my wife and dog during our stay! Everyone especially Shane were anazing!

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Best choice in Springfield

By

March 16, 2017

club

The staff was friendly, attentive and seemed to care. The room was clean, updated and very comfortable. I was very happy with the exercise room, it was updated and all the equipment was functioning.

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Great

By

March 15, 2017

club

We were only there a short time but love the updated and cleanliness of the rooms! I left my favorite pillow there however! Wish when those things happen that staff would contact the former occupant!

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Great location, comfortable atmosphere

By

March 15, 2017

Would recommend this hotel.....Price, value, service, all quality.

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Hard bed Great pillows

By

March 11, 2017

platinumelite

The bed was hard but the pillows great. Every time I stay at Holiday Inn I ask to buy a pillow for home. No one will ever sale me one. WHY. I didn't like that you had to go to the Crowne plaza to use the pool. Wasn't told that when checking in. The night guy wasn't very sure how to welcome us and use computer.We ended up with a different name on the receipt.

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Good stay for the most part

By

March 11, 2017

club

Room was good, had anys on towl sittin on the bath tub, low water preasure in shower.

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Great place

By

March 10, 2017

Very modern and comfortable clean as expected from holiday Inn express location. Nice bedding and quiet.

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Comfortable beds

By

March 08, 2017

Room and hotel very clean, but not happy with customer service

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Better than expected

By

March 07, 2017

platinumelite

Room and hotel are well maintained and the fitness center is very well equipped with modern equipment. The decor slorts a modern yet stylish vibe.

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Lincoln Museum HIE

By

March 07, 2017

club

Hotel is good place to stay. It is convenient to Lincoln Museum, without being in city center. Hotel is up to date and has good variety for breakfast.

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Wonderful hotel

By

March 04, 2017

club

Beautiful clean rooms. Best night sleep. Thank you.

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