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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 453 reviews
99%
Recommend This Property

Ratings Breakdown

453reviews

  • 5 Stars
    391
  • 4 Stars
    53
  • 3 Stars
    8
  • 2 Stars
  • 1 Stars
    1

Very clean guest rooms!

By

April 24, 2017

club

Great stay! Very attentive and helpful staff. The breakfast buffet was just average but the coffee was very good. I had problems with the temperature in my room - thankfully it wasn't any warmer outside or it would have been unbearable!

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Great Service, Great Room, Great Price!

By

April 22, 2017

We stayed in a 3 bed suite. It was clean, comfortable and the perfect size for our family. We came to St. Joseph for a family member's wedding and this hotel exceeded our expectations. Every staff member was friendly and attentive. From when we first arrived, the doors were opened for us, the front desk agent was super friendly and when I wanted snacks, he was ready to help me select and ring up any snacks I wanted. When we asked for extra towels, the response was prompt. There was severe weather predicted for one of the nights we stayed - my daughter and I stayed in the lobby (until the bad weather had passed) just in case we needed to move our car for hail, the front desk agent was very friendly and helpful. My family and I were disappointed with the breakfast food selection, but the employee that was servicing the breakfast was extremely attentive and friendly - loved the staff!!!

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Great staff

By

April 21, 2017

best breakfast I've had at a hotel.
The breakfast staff was outstanding.
Comfortable bed.
Target is next door.

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Wonderful Stay

By

April 20, 2017

We brought our grandchildren to St. Joseph on a day-out-of-school for a quick overnight stay. My husband and I had done a trip to St. Joseph to scout out hotels the week before. Holiday Inn in St. Joseph was far and away the best one we "previewed". From the moment we walked into the lobby area and were greeted by the desk staff, we were sold! We asked to see the kind of room we would need for the 4 of us and were graciously taken to view a more than satisfactory room with two queen beds. They were able to tell us some places we should take the children on our visit.
During our stay, every staff person we were in contact with was very warm and sincerely interested in meeting our needs. The room was excellent - very clean; the beds very comfortable, the bathroom clean and fresh. The pool was a big draw for the children. The one flaw for me was that the pool room was like a sauna - so hot! But the delight of the children overrode that complaint. There was a lot of variety for breakfast with plenty of seating area for guests and the breakfast host was extremely helpful and accommodating of our wants. We have already recommended this hotel to friends and if we ever plan a stay in St. Joseph again, we would most definitely stay here again.

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Over all experince

By

April 19, 2017

Rooms are clean and tidy. Staff as a whole are very respectful and helpful.

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Top Notch Hotel with Excellent Food

By

April 18, 2017

club

We were very pleased with our accommodations, and the breakfast was excellent. The pool was nicely warm so our toddler settled right in. We really appreciated the Lemon Water they always had available for us too. The room was clean and in good condition.

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Nice place

By

April 16, 2017

New and nice, clean, no issues. Is easy to get from the highway here.

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Excellent

By

April 15, 2017

club

Great place and good value within a great selection of evening dining

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Very Clean and great staff

By

April 15, 2017

this place is very new, clean and the staff is outstanding

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Good bed

By

April 14, 2017

It's was a nice stay. and I would return if I were to be back in this city. I could tell it was newly completed

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Clean and relaxing

By

April 12, 2017

club

Rooms were clean, staff was friendly. Enjoyed our stay!

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Comfortable bed and great service

By

April 12, 2017

club

The hotel was clean and the amenities were great. My daughter had a gymnastics meet here and it was perfect for an overnight stay. My kids loved having the pool inside for a cold day.

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