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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 786 reviews
87%
Recommend This Property

Ratings Breakdown

786reviews

  • 5 Stars
    482
  • 4 Stars
    148
  • 3 Stars
    61
  • 2 Stars
    63
  • 1 Stars
    32

Warm and friendly staff

By

February 25, 2017

club

From the call at the airport it took justa few minutes until i was picked up by the hotel shuttle. When i arrived i was greeted by a extremely warm and welcoming staff who provided a beverage upon checking in not just a bottle of watter. The staff provided dining option that were outstanding. The room was exstreamly inviting and spotless. In the moring the hot breakfast provided the nourishment that i needed to get me through the day. The staff provided a late checkout that allowed me to change prior to heading to the airport. The airport shuttle was a short swift ride. The driver shook my had and thanked me for the visit.
I will definitely stay with this hotel again.
Thank you

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Overall Good Experience

By

February 24, 2017

club

We stayed here for one night. It was in a good location for what we were doing. Near airport and Dave and Busters. The rooms seemed renovated in the last couple of years and was nice. Only major complaint was the water pressure. It was almost nonexistent. Overall, a good experience and will most likely stay again in the future.

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friendly staff and clean rooms

By

February 23, 2017

club

Overall a great stay. Airport shuttle was nice and on time. Rooms were clean and the staff was helpful and friendly. The breakfast area was spacious and clean, although I didn't make it down to review the food options. Liked the flavored creamer offerings for the coffee. The internet was easily accessible.

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Excellent service

By

February 22, 2017

I will be staying here every time I am going to training, I get a great night sleep and I am very relaxed the next day.

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Unclean and understaffed

By

February 22, 2017

This hotel is not your typical IHG hotel. We stayed once before when it was being renovated. We attributed its condition to this factor. My husband, however, would say it's a "party hotel". This hotel was "newly renovated" but filthy. It appeared understaffed, hence the cleanliness issues. If you want a bed you can sink into, this is not the place for you. I would not stay here if you plan to spend any time at the hotel.

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Park Sleep and Fly

By

February 21, 2017

club

Recommend staying here - we have used their services multiple times (park sleep and fly) - and the service is always great!

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Great staff

By

February 20, 2017

Overall stay was very good. It is very easy to get in and out of the hotel. Staff is Great!

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Loud Heater and dirty room, but Staff was friendly

By

February 18, 2017

club

The room did not seem to be clean. The heating unit was abnormally loud and the automatic function would not work.

The welcome staff is always excellent at this location.

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No breakfast and a car alarm

By

February 17, 2017

club

Checking in and out of was fine but a difficult stay due to a car alarm going off for hours outside the window. We were told breakfast was u til 10am and it was over prior to that time.

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Great location, clean and comfortable

By

February 15, 2017

club

Stayed here 1 night, location was great because we were wanting to check out Dave and Buster's and the Hollywood casino. Staff from front desk to cleaning were all very pleasant and accommodating. I would definitely recommend this hotel and will stay here again when I'm in the area!

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Great service

By

February 15, 2017

club

We love the location of this hotel. Close to Dave and Busyers and close to casinos. Excellent variety of breakfast foods, they even had healthier choices which is always a plus!

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Great service and great location

By

February 15, 2017

Staff was great, great room and bed awesome. We enjoy our stay every time we are in the area.

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