Rated 4.1 out of 5 by 255
Rated 2.0 out of 5.0 Frustrated with room quality and staff
I've stayed here several times... each time the experience has declined. this was the last straw. kids yelling down the hallway after midnight, air conditioner was extremely loud and staff were not available to assist. room stunk of mildew air conditioner and stale smoke. Room 219.
check in took over 15 minutes and I was not greeted as priority club member.
breakfast was average.
very frustrated. I expect more from Holiday Inn.
July 6, 2014
Rated 4.0 out of 5.0 by debs14 nice stay
room was nice although the toilet was a little slow in flushing. Had plenty of channels on the tv and was close to the venue we were going to. Internet was free, a little slow, but not to the point where it was annoying. Would definitely stay there again.
July 5, 2014
Rated 4.0 out of 5.0 by Tiffany32 Great stay minus breakfast issue
Booked this location because of their 24 hr airport shuttle which worked out wonderfully. Both drivers were very pleasant and courteous. Our only issue was with the breakfast bar. At check in we were told that it ended at 10 am. We got there a few minutes past 9:30 am and noticed they were putting everything away. That's when I noticed the posted sign saying it ends at 9:30 during the week and 10 on weekends. Being that we checked in very late Sunday night , I can see how the front desk person accidently told us the wrong time. So I do not fault him at all. My problem is with the rudeness of the breakfast bar attendant. I explained to her that we were told breakfast ended at 10 am and she very rudely said there was nothing she could do about that. I asked her if she could open the frig (which was already locked!!!) so I could get a yogurt and if she could turn the juice machine on. She said everything had already been cleaned and sanitized and there was nothing she could do. She didn't even apologize! Other than that our stay was great and Sandy at the front desk deserves a gold star! She was super friendly and even willing to open the locked frig for me!
July 4, 2014