 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property
Overall Experience 4.3
88%
Recommend This Property
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Comfortable bed and quiet
ByJulie
April 27, 2020
I would recommend the Holiday Inn Express and is convenient to many restaurants
comfortable bed, spacious room, poor service
ByKennyV
April 17, 2020
I’ve stayed here before and it was “acceptable” this time doesn’t even rate that.
On checkin I was not greeted as a platinum member, fine whatever. Just because that’s the company policy doesn’t mean it happens.
Carpeting in the hallway is not made to accommodate the small wheels on the rolling luggage. My 4 wheel bag would not roll down the hallway, mind you I've had this bag for years and never had an issue at other hotels.
The first room they gave me (yup), dirty towels in the floor, sheets balled up on the bed, funky smell, do not disturb sign in the middle of the floor....
The second room they gave me was spacious and clean. The body wash dispenser was empty. The conditioner dispenser was empty. I left a nice note for the housekeepers asking them to make sure it was refilled.
Came back the next day after work to find housekeeping had missed my room. Okay, sure...walked down to the front desk to mention it and ask for someone to refill the dispensers and at least give me fresh towels. Apparently they aren’t providing any housekeeping service-this is understandably a precaution during covid but you would think that they would provide a list of what they are/aren’t doing. So at this point I’ve paid full regular price for a room for two nights with exactly zero amenities and zero service.
I went to checkout the last morning. No receipt under my door like most hotels. Got downstairs and no one at the desk. Called the hotels number through my app, clearly heard the phones in front of me ringing but no one was around. I waiting another 5 minutes at the clerk walks out of the side hallway making excuses about unlocking the back door.
With all of the issues I had, the hotel made no effort to make me a satisfied customer, they simply corrected the issue at hand with no effort to make it better.
To be very honest, they would have to pay me to step foot in this hotel again. I’m not impressed with paying full price and getting no service.
trustworthy housekeeping staff
Bygeo.
March 22, 2020
our stay was short but necessary, as we were running home from fl to escape the virus. when we left the next morning, my wife left her apple watch behind. i called the front desk 4 hrs later, and the housekeeper had retrieved it and they had it sent home to us. it's refreshing to know that people know how important and expensive our electronics are and would send them to us. five stars and thumbs up!!!
Very Clean and great service
ByEDmb
March 10, 2020
The hotel is very clean. Staff are very helpful, courteous. Location is great.
Stay at Holiday inn Express Stamford
BySubu
March 06, 2020
Good place to stay and we'll connected and the rooms were decent
The breakfast had a limited option but decent one
The staff was very friendly
Overall a good experience and would recommend this place
Wonderful breakfast experience
ByReturning Gst
February 25, 2020
A huge thank you and well done to the 2 gentlemen who work tirelessly to prepare and look after the guests at breakfast time.
The food is fresh, hot and always replenished.
Guests are greeted with a smile and nice to see you along with clean tables and counters.
I truly appreciate their dedication and contribution to making a positive experience for the guests.
Great stay
BySchultzie58
February 23, 2020
Great stay. Every was fantastic. I stay here regularly and have never been disappointed
stamford
ByMike
February 16, 2020
typical holiday inn express, not much to brag about
Easy business trip location
ByCody
February 15, 2020
Great location for our business trip. Room was clean and comfortable. Easy check in process, only difficulty was finding the entrance which is a little obscured since the building has two hotels.
Great customer service at check in
ByShorty320
February 14, 2020
We had a very good stay at the hotel. Everything offered made it very pleasant and the staff was very accomodating!
If we come to the area again, we will stay again.
front desk
ByPATTI
February 13, 2020
very pleasant front desk attendants. we were there for the funeral for my father and they were all very respectful.
Take the points
ByGrandmaJan
February 07, 2020
Our room was clean and comfortable. Breakfast was very good. However, when offered the choice of a snack or points, we should have chosen points. We never saw any snack.