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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 586 reviews
87%
Recommend This Property

Ratings Breakdown

586reviews

  • 5 Stars
    356
  • 4 Stars
    132
  • 3 Stars
    39
  • 2 Stars
    32
  • 1 Stars
    27

Convenient location, close to highway

By

October 18, 2017

club

Clean and comfortable room, greeted with a smile by Carissa and check in was prompt and problem-free. Check out was just as pleasant. Cleaning staff welcomed us in the hallway and wished us a nice stay. Breakfast included in room rate, nice assortment to choose from. Easy access to highway

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Good shuttle service

By

October 16, 2017

Overall experience was good. The night clerk was not very helpful. Would not honor the confirmation price that I had emailed to me when I made the reservation. The lady took care of it the next morning no problems. The website says kids 19 and under stay free. Not true, they charged me for my 19 year old niece. Said they don’t do that anymore. But still on the website.

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Nice Room

By

October 15, 2017

platinumelite

I was here for just one night, the staff and room itself were great, however, I arrived around 10p and there was hardly any parking, and I was placed in a room on the 1st floor next to a door to the stairwell. I heard that door slam open and shut all night. I knew the hotel was pretty full, because when I asked for an upgrade at check-in, I was told they were sold out, so I didn't ask to be moved. Overall, the hotel was great!

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Great personnel and comfy room

By

October 11, 2017

platinumelite

The personnel at the front desk and breakfast personnel were very accommodating...bed comfy - clean room - love the smaller size room - nice view

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MIXED REVIEW

By

October 08, 2017

UPDATE YOUR FURNITURE PLEASE.

POOR LOCATION FOR SOMEONE WHO IS NOT MOBILE.

FRIENDLY STAFF.

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NY Sept 2017

By

October 02, 2017

club

Enjoyed my stay. Overall the hotel was clean and the staff was great in meeting my needs. I will be staying here again on my next trip to NY.

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Stay

By

October 02, 2017

platinumelite

Great deal, it was a good location, great staff and o great shuttle service to the staten island ferry, the price was also very reasonable.

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simple is great !

By

October 02, 2017

love the point reward program. the services and the price .

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Staten Island

By

October 01, 2017

platinumelite

Stayed for work. Worked out fine. I need more characters to get past this part of this awkward review system.

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Great service

By

September 27, 2017

The staff bent over backwards to meet the needs of our group.

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Comfortable bed

By

September 25, 2017

club

Great service! Carissa at the front desk was great!!

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Ok for New York area

By

September 22, 2017

Ok for New York area but nowhere close to the holidays inn I've been to

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