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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 541 reviews
88%
Recommend This Property

Ratings Breakdown

541reviews

  • 5 Stars
    329
  • 4 Stars
    123
  • 3 Stars
    36
  • 2 Stars
    29
  • 1 Stars
    24

Holiday Inn Express Staten Island

By

July 24, 2017

club

Good hotel for the price. Love the free shuttle to Staten Island ferry. The free breakfast was okay but need more selections. Need more tables to accommodate guests.

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Training Coordinator

By

July 23, 2017

I was in Room 104 the mattress was horrible on the right side and hard

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Small rooms and bathrooms

By

July 21, 2017

club

The rooms and bathrooms are very small no counter in bathroom to put toiletries.

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Comfortable and great service

By

July 18, 2017

platinumelite

I have been staying at this hotel every week since April 2017 and the stay has been very comfortable and relaxing and the staff is amazing.
I would definitely recommend this place.

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Quite Room

By

July 17, 2017

My stay was good, the rooms were very quite, the only issue I had was no mini frige but I had my cooler. Clean, safe and a restaurant next door. Easy access to main interstate but not on the interstate.. And 20 min away from some great NY Pizza..

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Nice hotel / bit pricey

By

July 14, 2017

club

I like this hotel , although they need a pool included for the price and they need updating to the rooms.

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Clean and comfortable

By

July 12, 2017

club

The pros are clean room, comfortable beds, free breakfast and wifi. The cons are small room, no mini fridge, and no garbage can in the bathroom.

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Needs cleaning service improvements

By

July 12, 2017

Have excellent things to say about the front desk service as well as maintenance. But when it comes to cleaning service it's hard to say that it's not to worst I've ever experienced.

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Excellent stay

By

July 10, 2017

club

I've stayed here a few times visiting from Florida and I keep coming back because my experience keeps getting better and better. The front desk staff particularly Carissa was amazing and Lee in housekeeping was great as well but everyone here since I've been coming here has done an excellent job and me me feel great!! Thank You staff for your hard work and excellent customer service, see you soon

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Good service

By

July 10, 2017

During our arrival, staffs were caring and approachable. They always greet guess when entering or leaving. The lobby was cleaned and had a little problem with my room. Management was notified and was immediately address.

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Stay

By

July 09, 2017

club

Very nice staff was great management was very nice

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Excellent hotel

By

July 08, 2017

club

We have stayed here many times. Always our favorite out of any in the island. Pleasant staff, clean and comfortable

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