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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 546 reviews
91%
Recommend This Property

Ratings Breakdown

546reviews

  • 5 Stars
    371
  • 4 Stars
    111
  • 3 Stars
    24
  • 2 Stars
    28
  • 1 Stars
    12

Annual visit

By

July 19, 2017

My family had stayed at this facility for years. Every since it's opening. This is the first year that we have had a problem. Our room and my sisters room was not serviced for 3 days. Despite each day going down to the desk and informing them and having to request clean towels. Trash can full, bed not made, and a floor full of dirty towels not very appealing.

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Bed and Pillows were the best ever!

By

July 15, 2017

club

We were on a road trip to Ohio and stopped just for over night rest. The bed and pillows were the best we have ever experienced. The breakfast was good and ready for a fast take off in the morning. Staff was friendly and helpful. We will stay there again as we make a trip to Ohio to visit family yearly.

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A good stay

By

July 14, 2017

club

This is a nice hotel at a convenient location. I travel these roads often and this was a nice place to rest after a long drive. The Hotel staff are friendly, The rooms and hotel are clean and inviting. I would rate this hotel higher except for the breakfast and the difficulty getting to the parking lot.

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Great hotel while travelling

By

July 13, 2017

club

Yes you should try this hotel - clean and right off the highway also good value with breakfast . We enjoyed this location so much that we booked on our return north on July 9

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consistent

By

July 13, 2017

club

Consistent first rate condition and service, Staff was exceptional

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Good for overnight stay

By

July 11, 2017

We stayed a few nights just for attending a wedding. Beds were ok but squeeky. Next morning we went down to breakfast and our key cards were locked. It wasn't even checkout time and we paid for 2 nights.

Overall it would be fine if you stayed just overnight. Hotel needed updating.

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Understaffed

By

July 09, 2017

platinumelite

Personnel very nice just understaffed - front desk unattended at times due to attendant having to take care of things elsewhere in hotel - guests waiting. No housekeeping service first morning of stay.

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Typical IHG along the Highway

By

July 08, 2017

If you're looking for a moderate hotel off the highway with convenience to the Statesville area, this property is it. There is much construction in this area.

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Quality overnight

By

July 07, 2017

My stay was quiet and uneventful.The staff was nice and I experienced no problems of any kind.I slept well ,after eating at my favorite Bar-B-Que place, and had a nice breakfast the next morning.Afterwards I was on my way.What more could you ask for in this day and age.

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Rate change

By

July 05, 2017

There was some confusion about how I booked my room. It had already been charged to my debit card and so the staff couldn't give me the government rate upon arrival.

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good place for family

By

July 02, 2017

Had a good stay at the Holiday inn in Statesville. Had the 4 grand children and they enjoyed the pool and the breakfast choices. Recommended for families due to the larger rooms.

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Too many people hanging around and jawing with the staff

By

July 02, 2017

platinumelite

Staff need to be better trained. Seemed like friends were always hanging around talking with them in breakfast area. Not professional

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