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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 431 reviews
93%
Recommend This Property

Ratings Breakdown

431reviews

  • 5 Stars
    299
  • 4 Stars
    84
  • 3 Stars
    23
  • 2 Stars
    10
  • 1 Stars
    15

Friendly service

By

May 18, 2017

club

We stayed 5 nights and the breakfast could use more variety for long term guests. If it was only a day or two would have been great but more variety would be nice. Guest next to us was watching TV all night long and very loud so all we heard was the sound of the TV. Not the hotels fault but inconsiderate next door neighbors. Very clean and friendly staff. Bed comfort was okay, not the best and I've had worse. Nice hotel for the price.

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Nice and clean place

By

May 18, 2017

club

We stayed here when we visited Shenandoah National Park. It's about 45mins away to the park and about an hour away to Luray Caverns. The drive is not too bad. This hotel is the same as the other holiday inn hotels I've been to when it comes to cleanliness and staff service. I booked with this hotel because it had the cheapest price for a 2 double bed room. The only thing that I noticed was the breakfast options because they did not have a lot of food. It wasn't a big deal though because the food was good anyway. I would stay here again if I am in the area.

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great breakfast bar

By

May 17, 2017

Pancake machine great. sticky buns. warm and delicious

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Great little hotel

By

May 17, 2017

club

Great staff, clean rooms, lots of parking, convenient location

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Great sleep

By

May 16, 2017

club

Clean, comfortable room. Staff was nice, quick check in/out.

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Good Stay

By

May 14, 2017

All aspects of this overnight stay were very good; convenient location, very nice toom, friendly/courteous staff, good breakfast.

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above average holiday inn

By

May 13, 2017

platinumelite

will stay here next time. nice breakfast. many TV channels. Very clean guest room.

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Friendly service convenient location /good breakfast choices

By

May 10, 2017

club

Good stay, but room was alittle dusty. Otherwise good choice for the price. Like the entry doors on inside of hotel .

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convenient when traveling

By

May 03, 2017

Clean, neat hotel with friendly staff, recommend hotel

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Another memorable stay at HIE-Stephen City

By

April 29, 2017

club

The water main on our level broke but the response by everyone from staff to management was outstanding! Emergencies can, and do, happen.but it is how one responds that tells the story. This situation could not have been handled better!

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Great staff at check in-great breakfast

By

April 27, 2017

platinumelite

The young lady at check in was exceptional-having done this job many years ago, I really appreciate a friendly person to greet me after a long day of driving. She was cheerful-seemed happy to have her job. Breakfast was varied and good as usual

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The hotel

By

April 25, 2017

club

I had a great time! The property was in great shape. My girlfriend and I enjoyed the spa tub very much.

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