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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 260 reviews
95%
Recommend This Property

Ratings Breakdown

260reviews

  • 5 Stars
    193
  • 4 Stars
    43
  • 3 Stars
    13
  • 2 Stars
    8
  • 1 Stars
    3

Excellent Customer Service

By

June 26, 2017

Staff was most excellent..........I unfortunately was not able to remember their names, but very friendly and always asking if we needed anything.

They always had a smile on their face !!

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Jun 15

By

June 26, 2017

club

Great room and breakfast was fantastic. Would recommend hotel to anyone

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Vacation

By

June 26, 2017

Very nice staff. They accommodated my request for rooms right next to each other.

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VERY NICE

By

June 24, 2017

Front desk check in was awesome , everything' was very clean. Highly recommend . If all Holiday Inn Express are like Sturgis, they would have a corner on the market.

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Outstanding staff

By

June 22, 2017

platinumelite

My daughter loved the pool! The breakfast was good too (some cheerios for the kiddo would have been nice). The best part about it was the staff. Wonderful stay!

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Family vacation

By

June 22, 2017

Great stop on way out west. Hotel is in great shape. Pool slide was nice surprise. Definitely would stay again.

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Large clean room

By

June 20, 2017

platinumelite

The room was clean, large, and comfortable. Breakfast was decent. It would have been nice if pancakes were an option both days, but overall it was fine.

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June 2017

By

June 17, 2017

club

Loud hotel, hard to get rest. Poor breakfast, window shades poor to keep light out in AM. Very poor front desk team that did not care about the poor experience we had in our 3 day stay. Would not recommend this Hotel!

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Again a great stay

By

June 16, 2017

platinumelite

Once again Holiday inn express did just great! I highly reccomend the hotelchain. In the 2 years I have been staying at them they have been great.

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Rude Staff

By

June 14, 2017

Staff are rude, dont care if your a regular, a rewards member, barely give you the time of day. Room was less than desireable. Any other place I stay, they upgrade me to a suite for being a rewards member, not here! Your lucky to get them to look at you to get checked in! Call the 800 number, they dont care either, nothing happens! Guess maybe I should be taking my 9-10 hotel stays a month somewhere they actually appreciate the business.

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Gret hotle for the area

By

June 12, 2017

Nice hotel for the area. Cute pool with little waterslide for the family. Very friendly staff.

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Expensive hotel, grumpy staff.

By

June 09, 2017

club

For what you get the hotel is expensive. Staff can be rude in the morning.

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