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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 398 reviews
94%
Recommend This Property

Ratings Breakdown

398reviews

  • 5 Stars
    273
  • 4 Stars
    93
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    5

Excellent hotel service and staff

By

May 20, 2017

club

Anytime I am in the Racine area I stay at this hotel and have never had anything but a great stay. I will be returning in the next three week and have already made reservations.

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Nice rooms, good breakfast choices, very poor water quality!

By

May 20, 2017

platinumelite

Overall all okay experience, good breakfast choices.the quality of the water was very poor. And not drinkable. That also effected the quality breakfast juices and coffee. I will not return until they fix this issue. I hope I'm able to return soon.

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Good stay

By

May 19, 2017

Everything was what I expected. Good friendly people worked at this location

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Quiet Room and Friendly Staff

By

May 18, 2017

The check in was friendly and efficient. I was retuning from a flight and had lost some toiletries. The front desk staff was very helpful in providing the items I needed.

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Very cortious staff during my stay

By

May 15, 2017

Upon arrival I was greeted with a smile by the front desk staff.
Informed me of the amenities provided and the location.
Room was very clean, and hotel was clean.
Fitness center was equipped with newer equipment and clean. Greeted by staff in the morning while enjoying a nice hot breakfast. Nice variety of breakfast foods.

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Nice Stay

By

May 14, 2017

The HIE was comfortable for my business stay. The rates were high for this area.

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Great staff

By

May 11, 2017

I've stayed here a lot of times. I'm sorry to hear they're closing this location and building a new one because the staff is great.

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Welcoming and comfortable

By

May 10, 2017

club

I was greeted at the door by a wonderful fireplace and a welcoming staff. They were very helpful and friendly. The room was comfortable and clean. The breakfast was nice and a good way to start the day. I enjoyed my stay and would recommend it to anyone passing through the area.

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Great place to go

By

May 04, 2017

It's been along time since I been in a hotel. And it was the best serves I have see.

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Comfortable bed and great service

By

May 01, 2017

club

Clean, good breakfast, comfortable room, good location.
smiling staff.

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Great service

By

April 25, 2017

The staff was very friendly. Rooms were clean bed was comfortable. I would defiantly stay here again.

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good place to stay

By

April 19, 2017

club

Everything was good here. Only complaint was I couldn't watch the Cubs game cause the hotel didn't have CSN. Other than that, it was great.

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