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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 364 reviews
95%
Recommend This Property

Ratings Breakdown

364reviews

  • 5 Stars
    264
  • 4 Stars
    63
  • 3 Stars
    21
  • 2 Stars
    11
  • 1 Stars
    5

excellent staff and clean facilities

By

September 16, 2017

This facility was very pleasant to spend the night, the desk clerk was as helpful as possible, she was very pleasant and welcoming. We were traveling on a 30 day road trip and being day #2 we had all of our needs met here at this location. Clean and up to date, easy access friendly staff!

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bed

By

September 11, 2017

bed overly soft and sleep was difficult at best. need to replace asap

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Internet

By

September 10, 2017

club

Stayed here recently, everything was okay except the internet. The internet here is extremely slow, had a hard time downloading some files I needed. Started when I checked in and files still did not download when I checked out. Really need to upgrade internet services, consider putting a router in every room. Breakfast is good, and the hostess was exceptional.

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Great stay for business or pleasure

By

September 06, 2017

I was surprised at being recognized as a member . Normally it it not mentioned at any hotel I usually stay.
Great service

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Great

By

September 06, 2017

platinumelite

Great Stay. It was very comfortable and welcoming. The cookies were great. The breakfast was ok but the area has options to dine

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Another day at work

By

September 03, 2017

This is a newer HIE that replaced the dump in downtown a few years ago. A much need improvement. If you use the IHG App, be aware that the app shows the current address BUT if you click on the map it takes you to the old downtown location. The front desk is aware of the problem, IHG just can't seem to update the map.

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Great Value Great stay

By

August 30, 2017

club

Clean and accommodating. The staff was pleasant and attentive. Rooms were clean and comfortable.

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Best place to stay

By

August 27, 2017

club

I would definitely recommend this place to stay, it was relaxing the beds were very comfortable, it was clean and breakfast was good.

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Visiting ODU, this is a great place to stay.

By

August 27, 2017

We stayed here because we were picking up items from the Bed, Bath

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good rate cozy and good food

By

August 23, 2017

club

Enjoyed our stay always have a great experience when we come. Food good, rooms clean, extra towels when we needed it, decent pricing.

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HIE Suffolk

By

August 23, 2017

club

Had an excellent stay. Room was very comfortable. Breakfast was great. Staff was pleasant

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Suffolk va

By

August 23, 2017

Excellent stay. Clean and friendly. Greeting and check out quick

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