Rated 4.5 out of 5 by 137
Rated 5.0 out of 5.0 by jko1 Clean Rooms, Good Breakfast, Slow Internet
Well managed hotel, kept clean throughout my entire two week stay, quality of the hot breakfast and additional options were very good.
Internet, both wireless and wired, was VERY slow (1.2 Mbps)
Overall, a great place to stay with the only minor issue of a slow internet conneciton
June 29, 2015
Rated 5.0 out of 5.0 by Joangolfer Very Good location in Suffolk and nice breakfast
The hotel continues to be a great place to stay in Suffolk clean and quiet hotel with a very good breakfast. Also has free WiFi and Real HD TV service in your room with HBO.
June 24, 2015
Rated 2.0 out of 5.0 by Gman105 Unprofessional staff and uncomfortable atmosphere
Upon arrival with my family, an unprofessionally dressed young girl checked us in, after waiting on another customer before us. This customer was switching rooms because it had been 30 days since his last room switch. Apparently he was quite familiar with the staff and this was not unusual to them. I had no idea Holiday Inn Express was a residential hotel. This individual was passed out in front of the hotel when we got there, then playing loud bass from his car next to ours in the evening. We attempted to use the pool. There were no towels, there were ants, garbage and chipped paint in the pool area. In the "bathroom" by the pool, there were pool chemicals on the floor, and various tools and assorted other debris on and surrounding the toilet. Needless to say, we didn't go swimming. We could not wait to leave the following morning as the clientele and the staff caused us some alarm. Not what I have ever expected from my years of staying at both holiday inn and holiday inn express. My ihg membership never prepared me for this experience.
June 23, 2015