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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 326 reviews
83%
Recommend This Property

Ratings Breakdown

326reviews

  • 5 Stars
    182
  • 4 Stars
    74
  • 3 Stars
    33
  • 2 Stars
    22
  • 1 Stars
    15

Very Courteous and Attentive Staff

By

March 23, 2017

club

I was pleased with level of service at this hotel. Staff is very attentive and courteous.

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Awesome hotel!

By

March 23, 2017

club

Very clean room and comfortable bed. I normally have to bring my own pillows to be able to sleep but didn't this time and the pillows were great! Breakfast choices were nice and all hotel staff were friendly and helpful.

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Great service

By

March 22, 2017

club

Check-in was such a breeze. The staff was quick and efficient. They offered me bottled water and allowed me to have a very good late check-out.

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Staff

By

March 20, 2017

Staff was dissapointing. Only about half the time was there staff around at the desk, breakfast staff was not attentive to needs on the food line

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Comfortable Room and Great Service

By

March 20, 2017

club

Stayed here while attending the Houston Livestock Show with my daughter. The room was spacious, comfortable, clean and quiet. Staff was very accommodating and helpful. Breakfast was very good. Location, even though it was 14 miles from NRG stadium, was quite easy to get to and from the venue. Really enjoyed our stay there.

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Bad Place to stay

By

March 19, 2017

club

Bath was not cleaned from prior guest. Dirty towels on the floor

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Clean and comfortable

By

March 11, 2017

Nice and clean and quiet.. The desk staff were very nice and helpful.

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Unexpectedly ordinary experience for a Holiday Inn!

By

March 11, 2017

Non-working iron. Flooding due to faulty shower curtains. Noisy atmosphere.

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Room

By

March 06, 2017

club

I previously stated the issues I had with the hotel room. I also did not like the closet. I coukd only hang 3 shirts and there was no door.

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Sugarland

By

March 04, 2017

platinumelite

Elevator was bad/slow. Staff was nice but building needs work

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Great stay

By

February 26, 2017

club

Bed was comfortable, breakfast chiices were great, swimming pool was nice and clear..

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Guest services

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February 25, 2017

club

The gentleman at the front counter was very nice and polite.

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