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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.2

based on 372 reviews
82%
Recommend This Property

Ratings Breakdown

372reviews

  • 5 Stars
    205
  • 4 Stars
    88
  • 3 Stars
    35
  • 2 Stars
    26
  • 1 Stars
    18

Good

By

June 17, 2017

club

I didn't know they had joint rooms until I check in. I ask to be change and they did. My new room was good. I just didn't like that the place looked old and need more updates. The restrooms was good. The bed was comfortable. The front desk was great. The room got super hot when the a/c went off, but when the a/c comes back on it's freezing cold. My last day the fire alarm went off early in the morning and no fire no nothing. Overall the experience was alright. If it was my last resort I would stay there.

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breakfast

By

June 14, 2017

breakfast choices could be better, different choices, different days. same meal every day gets old in a hurry.
attendant could have been better, coffee ran out, other things we had to ask for instead of already placed out, such as butter, milk.

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Stayed at many IHG properties - this one is the most disappointing

By

June 14, 2017

I prefer to stay at IHG properties which are typically Holiday Inn Express's or Indigo properties. Overwhelmingly I have been impressed with them however this was a different story.
It started with getting a room in which the smoke alarm had been ripped out of the wall and there were exposed wires hanging. Then the bathroom sink did not drain.
To top it off we were awaken by a stranger walking in our room at 1:30 in the morning because the front desk wrote down our room down wrong and gave him keys to our room as well. Then a guy from the front desk called and harassed us about why we were in the room and that we were in the wrong room number per his records.
I do have pictures of the smoke alarm and the sink.

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Rooms were comfortable

By

June 13, 2017

club

Rooms were comfortable, furniture dated, no outlet available at the bed side, breakfast refills were slow and refills were not hot.

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Thank for Mr.Peter

By

June 13, 2017

非常不错的酒店,服务也很到位,非常感谢Mr. Peter 每次都能有效率办完我的入住手续、服务很到位!值得推荐的一家酒店!

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MG

By

June 10, 2017

Hotel was good. Cabinets were not clean told front desk at checkout but don't know if anything was ever done about it

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great location

By

June 09, 2017

club

this is a great location of the beaten path. I wasn't looking for night life or clubs, just needed a place to relax and enjoy the pool. Nice restaurants are located close by and the staff and hotel were great.

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Horrible experience

By

June 08, 2017

Room smelled musty, asked for another room, A.C. didn't work, asked for another room it smelled as bad as the first. Was never thanked or recognised as an IHG platinum member nor was I asked how my stay was when I checked out 3 days early to go to another hotel.

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great service and overall great room and stay

By

June 06, 2017

club

I was extremely pleased with the overall stay, the location of the hotel was perfect for getting to the town with little to no traffic.

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Not a good stay

By

June 03, 2017

Reservations were wrong including date of arrival. Accommodation we were provided for the first night were not what we requested. My husband had to sleep on the floor.

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Great stay

By

June 01, 2017

There for memorial weekend. Very nice staff, friendly and helpful.

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Nice hotel, comfortable and safe

By

May 31, 2017

club

Very nice facility and friendly staff. The hotel was secure and clean.

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