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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.8

based on 378 reviews
97%
Recommend This Property

Ratings Breakdown

378reviews

  • 5 Stars
    304
  • 4 Stars
    59
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    1

Clean, comfortable

By

May 22, 2017

club

I stayed here for one week. The hotel was very clean, well-maintained, and conveniently located. The staff was very courteous and professional. The room was quite large and clean. The breakfast was very handy for anyone who wants to grab a quick but decent breakfast before going on their way - good selection of hot and cold offerings. The only complaint I would have is in regards to a sports team that was staying here - they were spread throughout hotel, which made for a lot of hallway traffic and noise. I would suggest that management place such teams in only one section of the hotel and away from other guests. Otherwise, this is a great place to stay.

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Comfortable hotel

By

May 20, 2017

club

Just spent a night their for business and I was really impressed with the facility. The hotel hallways and room was clean, the air was too and the bed was very comfortable. The service staff were courteous and professional and I'll recommend this hotel to anyone needing a good rest.

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Surprise Surprise

By

May 18, 2017

Outstanding service with great rooms ans location.

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Front Desk Manager

By

May 17, 2017

club

I just want to compliment Andrea at the front desk on her friendly demeanor and helpfulness during our stay. We had a group of 10 tennis players (along with husbands) for a national tennis tournament we were attending. She was very accommodating when we had a slight problem with our bill. She took care of it immediately. She is an asset to your hotel. Thank you.

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Clean Facility/Professional Staff

By

May 16, 2017

The overall facility was exceptional in every way. The pool was nice, clean and well supplied with towels. There was excessive noise in the hall on two of the three nights of my stay but it was brief. I stay here about once each year and always enjoy my stay.

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What a pleasant Dirpeise!

By

May 13, 2017

club

Love our stay!! It was a bit short--next time I will possibly thange this.

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Great Hotel

By

May 11, 2017

club

Felt safe, bed very comfortable, breakfast good, staff excellent, large room, and close to restaurants and shopping.

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Surprise

By

May 11, 2017

club

Our stay at the Surprise Holiday Inn was for business and pleasure. The accommodations were great and the staff was very accommodating. We asked for a late check out so that we could have time to go on an early morning horse ride in the White Tanks and the staff graciously accommodated our request. The Continental breakfast had a wide variety of food and the area was clean and appetizing. We felt safe with little to no noise levels in the hallways. We were very happy with our stay at this facility.

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Relax and visit!

By

May 10, 2017

club

The holiday Inn was fantastic! The staff is very friendly. The rooms were a great size and very clean! The area is great!

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Comfortable room and convienent

By

May 08, 2017

platinumelite

Our stay at the Holiday Inn Express in Surprise, Az was convenient to the Surprise Tennis Center and a variety of restaurants. The room were clean, the air conditioning was efficient, and the staff was friendly and knowledgeable. We will stay here the next time we are in Surprise.

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Comfortable Stay

By

May 08, 2017

club

This was a very nice quality stay at a reasonable price.

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LUKE AFB JOB

By

May 05, 2017

GREAT PLACE AND EXCELLENT LOCATION TO LUKE AFB. HIGHLY RECOMMEND.

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