Rated 4.0 out of 5 by 314
Rated 1.0 out of 5.0 by KH49 Go to Jurys Inn
This is an atrocious hotel and I feel sorry for anyone that works there. It's in a terrible location; access sis ridiculous; food is disgusting; beer served is undrinkable - avoid the Guinness tins -. My mattress was lumpy ie worn out and therefore difficult to get to sleep.
The staff were great thought - it's not their fault that these conditions exist , so don't blame them for structural and corporate decisions on what has to be purchased. but please, when you recruit, ensure the staff speak basic English at a minimum....
May 22, 2015
Rated 1.0 out of 5.0 by Philmcfc POOR
The room was dirty and smelled of smoke, the bed and pillows were terrible, the bar was too expensive
May 20, 2015
Rated 2.0 out of 5.0 by Albert2407 Thriller at the County Ground
I wanted a no frills hotel close enough to the County Ground to walk there. I chose HIE as this fitted the bill and is a little more than basic.
On arrival i arranged parking at the Railway Station and having found the Station car park discovered it was Pay and Display and i didn't have a ticket. Something of a faff to sort it out but we got there in the end, Though i was accused of losing the parking ticket which i thought was a bit much, as i am sure i was never given it in the first place.
Room was perfectly ok, warm, light and quiet with a comfortable bed.
Bathroom however only had warm water not Hot water, the shower head would only point at the wall and the toilet would not flush properly.
Public areas were to a good standard, i didn't eat at the hotel but take a drink at the bar which did not charge silly prices as most hotels do.
WiFi was not available, therefore my ING card holder privileges were null and void.
I regret not giving this feedback to the staff at the time, however i was tight for time and down at heart having lost the football match.
This experience will not stop me using HIE again, though i would appreciate more attention to detail as i could have paid less for a slightly lower grade hotel and they may just have provided hot water.
Happy to discuss further if required
May 15, 2015