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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 537 reviews
95%
Recommend This Property

Ratings Breakdown

537reviews

  • 5 Stars
    430
  • 4 Stars
    63
  • 3 Stars
    24
  • 2 Stars
    13
  • 1 Stars
    7

Great Hotel!

By

June 22, 2017

club

I would definitely recommend to friends and family!

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Great Stay

By

June 21, 2017

platinumelite

Very friendly staff; big room; great variety on breakfast buffet; Hotel seemed very clean.

Only small problems were that Internet/Cable could be slightly spotty - but we were in the mountains so understood - especially since it wasn't a constant problem.

Only other negative we noticed was that the door to our room had about a half inch opening at the bottom which allowed any noise in the hall to be easily heard in our room. There again, not a huge problem as we didn't notice a lot of noise.

Overall, great stay and I would definitely recommend this hotel, and would stay here again.

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Holiday Inn Express, Sylva, NC

By

June 18, 2017

club

The room was very clean, comfortable and quiet. The staff was very professional and nice. Enjoyed the hot breakfast.

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Great nights stay

By

June 17, 2017

platinumelite

We had a great time visiting the area and the service from the Holliday Inn Express in Sylvia North Carolina made our visit even better. Great times

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Nice stay!

By

June 15, 2017

club

Enjoyed our stay at this hotel. The cleanliness of the rooms and friendliness of the staff makes for future stays and recommendations

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Big nice room, excellent service, close to Cherokee

By

June 12, 2017

club

This hotel is located in the beautiful Blue Ridge Mountains. It is situated just off a major highway an easy 10 minutes drive to Cherokee attractions and Casino. The hotel is either new or newly remodeled with large comfortable rooms and friendly staff. They also have a variety of snacks and convenience items available for purchase at the front desk 24/7.

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Disappointing stay

By

June 08, 2017

Bathroom shower head was nasty and the refrigator didn't work.

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Nice Place, WiFi was horrible

By

June 08, 2017

Nice place with very nice staff but the WiFi was simply horrible.

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Bad customer service

By

June 05, 2017

platinumelite

Smallest workout room I have ever seen. 3 machines total. Night staff was rude. Will not stay here again. I will say that it was very clean. Really boils down to the lady that worked at night and her short unhelpful responses to simple questions.

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Mix review

By

June 02, 2017

platinumelite

PROS: Place was very nice, quiet and clean.
CONS: Accommodating and assisting guest at the time of a crisis- very disappointed with this location. Customer service needs improvement.

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Day Trip

By

May 31, 2017

Traveled from Georgia to go to Harrah's Casino. Hotel was about 15 minutes away. Great staff, clean rooms and locatiin was ok. We slept through breakfast.

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Good Room

By

May 30, 2017

The room was clean. The wireless internet needs to be updated.

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