Rated 4.4 out of 5 by 261
Rated 5.0 out of 5.0 by BrandonK Friendly staff, well appointed rooms, and great amenities.
This particular Holiday Inn Express was a perfect choice for an extended stay in the Tacoma area. As requested I was given a quiet room on the 3rd Floor facing a small lake with daily views of local waterfowl. The hotel is located right off of I-5, and is near several nice restaurants, as well as a new Bass Pro Shop.
The room was updated and very clean. The beds were extra comfortable, and the suite included a full size sofa and desk, as well as a microwave, small refrigerator with freezer, a Keurig with assorted coffee and tea K-Cups, and a large 47+ inch LCD TV. There is a convenient self-serve laundry room at the hotel, for extended stays.
The room rate included a continental style breakfast.. It included eggs, sausage and bacon, waffles, pastries, bagels, fresh fruit, cereals, coffee and juices. The breakfast server kept it well stocked at all times, even during the late morning rush.
Room service was impeccable, the maid staff was prompt and kept the room spotless. Even after asking for an every other day cleaning schedule, they still come by to refill the fridge with complimentary bottled water.
Overall, I've enjoyed my stay here, I spend over 4 months a year at IHG hotels, and this location has had the best service to date, by far. The pool area is fantastic, it's hard to beat 24 hour access to a pool, hot tub, and sauna. The gym could be a little larger, two is a crowd in the workout closet! Staff are quick to recognize IHG loyalty status, and the front desk staff are always friendly and engaging.
Room Tip: Upper floor facing the rear of the hotel.
February 6, 2016
Rated 5.0 out of 5.0 by KJJHG6 Great Service
I enjoyed my stay at Holiday Inn Express in Tacoma. The staff were very helpful, courteous and professional.
The room was spacious and quiet despite being in area with a lot of traffic and noise.
February 5, 2016
Rated 4.0 out of 5.0 by VBall2016 Nice for short trip
We use this location often for short one night stays. Staff are great and rooms are always clean and just the right temperature.
February 4, 2016