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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 783 reviews
83%
Recommend This Property

Ratings Breakdown

783reviews

  • 5 Stars
    431
  • 4 Stars
    182
  • 3 Stars
    73
  • 2 Stars
    47
  • 1 Stars
    50

Great people

By

June 24, 2017

club

The entire staff was excellent. All were very helpful and knowledgeable about the area and attractions. Anything they couldn't address they took the time to find the answers.

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Right across from the park

By

June 23, 2017

The hotel is very nice. The area coming to the hotel is a "lock your doors" area, BUT they do have security roaming the parking lot through out the night. Shuttle takes you to the park before it opens which is nice.

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comfortable

By

June 21, 2017

club

The stay was comfortable and the room was nice. The carpet could be replaced and the room computer chair was very old. Had an ok stay.

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relaxing and comfortable

By

June 20, 2017

club

the stay was very relaxing we enjoyed everyday we were there we will always choose this hotel

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GREAT HOTEL TO STAY AT!

By

June 20, 2017

club

Everything was great, awesome staff, amazing breakfast and clean rooms!

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Great service

By

June 19, 2017

club

Your staff was so incredibly friendly from the girl who checked us in the person to clean our room so professional and just wonderful

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June 12- June 15

By

June 19, 2017

club

A great place for the whole family. From the room to everyone that works there. The front staff treated my 9 year old son with the upmost respect when he wanted to buy a mac and cheese dinner. The shuttle driver, Mrs. Maureen made the ride to Busch gardens so much fun! We love her little tune!!! We can't wait to come back and stay here again.

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Great service

By

June 17, 2017

club

Staff was courteous and friendly especially the shuttle service

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EXCELENT CLOSE TO BUSCH GARDENS

By

June 15, 2017

club

CLOSE TO BUSCH GARDENS , TO THE UNIVERSITY PLAZA, AND MALL , CLOSE TO RESTAURANTS, AND CLOSE TO THE HIGHWAY 275

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OK stay

By

June 14, 2017

club

The hotel is in a semi-rough part of town, with a history of car smash-and-grabs. The hotel has hired a security company, but I would recommend not leaving any valuables in plain sight in your car. My fiancé, and I, also witnessed a bike theft, and other small crimes in the area. We were wary of venturing out at night. There are some ok restaurants within walking distance (olive garden

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Best night's sleep and comfortable stay

By

June 12, 2017

club

I would HIGHLY recommend this hotel. Especially the in-room jacuzzi suite. So relaxing and a nice, quiet stay. I really enjoyed my time there.

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Great breakfast and shuttle service.

By

June 11, 2017

club

I chose this hotel based on it's proximity to Busch Gardens and the positive reviews. The hotel room was clean and comfortable. The warm cinnamon rolls at breakfast was a nice surprise. The shuttle service to the park was convenient and the service provided by Pablo was excellent.

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