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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 719 reviews
97%
Recommend This Property

Ratings Breakdown

719reviews

  • 5 Stars
    600
  • 4 Stars
    81
  • 3 Stars
    21
  • 2 Stars
    11
  • 1 Stars
    6

Best Hotel and Customer service

By

October 18, 2017

Wow! What a wonderful hotel it has great customer service, spacious rooms, we love the breakfast buffet, the location to Bush Gardens was Great! Rooms were very clean we really enjoyed the ice cream between 8 and 10 pm! We will definitely be staying here again we love Bush Gardens so we will be planning our week stay in the future.

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Our stay

By

October 18, 2017

club

We enjoyed our stay and will be back. It is time to spend some time doing some touch ups in the bathrooms. The grout is discolored, paint is chipped. Small issues that when taken care of will keep more costly repairs in check.

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Great Service

By

October 18, 2017

club

Easy Check in an out

Friendly staff

Th room was clean ample space

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Great affordable hotel

By

October 18, 2017

I only wish they had a hot tub. Everything else was above expectations

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Quiet clean hotel

By

October 18, 2017

club

Had a good experience. Staff friendly. Was able to get a late checkout as requested

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Cruise

By

October 17, 2017

club

Just ok, rooms need to be cleaned better. It had a musk mold smell to it.

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Great Service

By

October 14, 2017

club

I already stated it in the beginning of this survey.

George, the GM was very helpful and accommodating during our visit. My husband has lung cancer and other issues. He made sure we were located on the ground floor. He also was kind enough to discount our stay due to my brother being in the VA Hospital in ICU, after surgery for his cancer. We thank everyone for their politeness and assistance during this sad and worrisome time. Thank you to all the staff.
A. Haskins

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All you could ask for!

By

October 14, 2017

club

Don't hesitate to stay here. Everything is wonderful.

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Great hotel

By

October 12, 2017

club

Enjoyed my stay as well as other guest for wedding.

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Close to Wesley Chapel.

By

October 11, 2017

club

Quiet location. Clean room.
Breakfast included.
Nice check in experience.

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ふかふかのタオルとアイスクリームのサービス!

By

October 09, 2017

ほぼ期待通りのクオリティでした。場所をよく調べないでHoliday Inn Expressであるというだけで予約したため、実際にホテルに向かうときに空港からやや遠いことに気づきました。それは私のミスによる誤算でしたが、滞在自体は非常に快適でした。アイスクリームのサービスは、それまで経験したことがなく、個人的には大変嬉しいサービスでした。

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Best place to stay.

By

October 04, 2017

club

Great place to stay quiet clean and comfortable. Love it took my sister on her first vacation. And we had a Blast, Thanks Holiday Inn Experess.

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