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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 831 reviews
96%
Recommend This Property

Ratings Breakdown

831reviews

  • 5 Stars
    557
  • 4 Stars
    215
  • 3 Stars
    41
  • 2 Stars
    10
  • 1 Stars
    8

Comfortable bed, quiet room

By

June 22, 2017

Enjoyed our family stay at this hotel as a stop off point on our way to Weymouth. Room was clean and pleasant, there was no outside noise that we could hear which made for a great nights sleep (blackout curtains helped with the little one too). Bar and reception staff were very helpful and friendly.
Breakfast was good although could be a bigger variety but still nice.

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Once again an excellent hotel to break a journey

By

June 20, 2017

club

Great hotel to break a journey or as we have in the past for a mini break.. From check in to check out we had no problems and the staff, cleanliness, comfort and breakfast were all very good. The proximity to the Griffin pub is a bonus as is the easy access from the M5 which though close did not disturb our sleep

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A,axing , friendly staff

By

June 19, 2017

platinumelite

Such great friendly staff, always a pleasure. The housekeeping staff are efficient and friendly , reception staff always smiling and knowledgeable.
Work very early in the mornings and the night staff are now really good friends !
Great staff all round !

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Comfortable room and great staff

By

June 17, 2017

club

I was so appreciative of the caring staff at the desk who assisted me in so many ways during my husband's accident, which required us to be detained in Taunton, England for two weeks while he was in the hospital and then at the hotel for recovery.

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Ideally situated

By

June 13, 2017

Great friendly staff on arrival, only thing that spoiled it and was my fault for not checking was i was booked into a disabled room. which was huge but bare of furniture for obvious reasons.

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Great hotel

By

June 12, 2017

club

This is a well run hotel offering all one would want for a short stay at reasonable room rates.

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Excellent stopover, lovely comfy room

By

June 12, 2017

club

Staff were very efficient and welcoming when arrived near midnight!
Room and esp bed were very comfortable, though bathroom was little basic, it was all I needed for a stop over on the motorway.

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Comfortable clean room and great breakfast.

By

June 11, 2017

club

This hotel is in an excellent location for a break when travelling to Devon and Cornwall. The facilities are great spacious comfortable air conditioned room and excellent breakfast and staff very pleasant.

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Taunton

By

June 10, 2017

We enjoyed our stay. We will be coming again in the near future. The staff are always very welcoming.

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Comfortable bed and lovely stay.

By

June 08, 2017

club

A lovely hotel with easy access to M5 , very clean with lovely staff that had no issues apart from making sure guests had everything they wanted - swiftly and professionally - A lovely breakfast - overall great value and a lovely nights sleep - five stars

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Good hotel

By

June 08, 2017

club

Very good hotel to stay at if you're in the area. Breakfast is good and there's a restaurant right next door as well as some grocery store within a mile radius

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Billing Query

By

June 07, 2017

The reminder bill was incorrect and had gone up by £50. Had to phone to get it reset to original booking

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