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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 318 reviews
89%
Recommend This Property

Ratings Breakdown

318reviews

  • 5 Stars
    219
  • 4 Stars
    55
  • 3 Stars
    20
  • 2 Stars
    12
  • 1 Stars
    12

Always a great stop

By

June 23, 2017

club

The Holiday Inn Express is a great value. Wonderful breakfast offerings, much better than others that we have stayed in. We look forward to trying the Holiday Inn Express in San Francisco, didn't know it was there and new. We live in the central valley so during this heat wave we decided to stop in Tehachapi as we have done in the past. Great restful stop .

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So disappointed

By

June 22, 2017

My family and I are huge fans of Holiday Inn, we stay ONLY at Holiday chain hotels. We know we will always be taken care of when we stay with Holiday inn. I thought our family would enjoy a suite on our last day of vacation. We were not happy with any part of the stay. The family and I made a point to get to this facility in time to utilize their pool. Upon arrival, the counter clerk told us "oh so soddy, pool no open til May." Imagine the disappointment of my children, and myself to cut our visit with family short to make the pool time to be told this news. My youngest daughter was in tears. She had waited to enjoy that pool on a hot 80 degree day. The clerk gave us some excuse about how the weather was cold. I told her it was 80 degrees and she said it was policy. I let it go so I could console my daughter. It did not improve from here. The room looked like it had been thrown together that day. The aesthetic defiantly was not of Holiday inn standards. There was no art on the walls. There was 1 lamp that looked like it was pulled out of a thrift store.
I took a moment to look at the website for the pool information and it said the pool was open after May 2015. What the heck!? This room did not look like it was 2 years old.I am going to include the photos I took so you can judge for yourself.

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Comfortable Stay

By

June 21, 2017

We enjoyed our stay. The staff was helpful and friendly. The rooms were very clean and comfortable. We would definitely stay here again!

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Lovely place!

By

June 20, 2017

club

Loved the location and service, beds and pillows are great, and swimming pool too, i also love the check out time 12 noon gives us plenty of time to rest and eat breakfast there.

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Family move across country

By

June 19, 2017

club

Comfortable and very basic necessities. Would have preferred more accommodations, but it served its purpose.... sleep.

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Breakfast

By

June 17, 2017

club

Not very good, looked more like airplane food, oatmeal in carton instead of fresh. Hotel uses stayrafoam cups for hot coffee, instead of paper. Not healthy for you or environmentally friendly. Wish this hotel had a healthier breakfast choice, this usually determines my preference of hotel chains

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Clean and Great service

By

June 15, 2017

Room and hotel were clean and everything was in great condition. Breakfast selection is perfect for me with good number of hot and cold items. The only problem I experience at this hotel is weak WiFi signal.

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Safe, comfortable and quiet.

By

June 12, 2017

platinumelite

I'm an elderly, solo traveler and feel safe stopping here overnight. Expect to stay here again.

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People were friendly

By

May 28, 2017

Employees always had a smile and were very accommodating.

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Great stay with great service

By

May 27, 2017

Clean and quit no issues. Great service. It is cooler at night outside which makes it enjoyable.

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Hi Desert Surprise

By

May 26, 2017

platinumelite

There were about 15 of us staying @ the hotel over a 3 day long weekend for the wedding of our grandson

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Most everything terrific

By

May 22, 2017

Bathroom mirror way too bright ... please tone it down.

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