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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 321 reviews
90%
Recommend This Property

Ratings Breakdown

321reviews

  • 5 Stars
    201
  • 4 Stars
    65
  • 3 Stars
    24
  • 2 Stars
    12
  • 1 Stars
    19

Great staff and a good location

By

August 21, 2017

platinumelite

1st the bad...
king beds could be a little more comfortable as they're rather firm and don't seem to be the newest mattresses. still slept fairly well but feel I would've slept better on a more comfortable bed. that being said if you prefer firmer beds then you'll be fine.

The rest is all good and excellent. Nice facility that presents as very clean. Staff is very friendly every time you walk in or past an employee. The breakfast had a lot of choices and was always kept fully stocked. Never had to ask for something to be refilled. The room was large and comfortable (king suite) except for previous bed comment. Room was very clean and well furnished with a desk, sofa and chair.

We have another business trip to the area in a few weeks and will be returning to this facility without hesitation.

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Business travel

By

August 20, 2017

Nice place to stay for such a small town. Will be back in 2 years and will most likely stay again.

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GREAT SERVICE!!!

By

August 16, 2017

Our stay was good, we ask for early check in, were told they had been busy and could not meet that request. We ask for a late check out and were granted that request. A young lady noticed, behind the desk, saw we had a lot to take to our room, no carts were available, she helped us with our bags, I thought that was very nice.
I think the room rates for this hotel, are a bit high for this area!

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Home away from home

By

August 13, 2017

I spent a couple of weeks here while working in the area. The staff greeted me as I returned in the evening, and were very accommodating when I had to extend my stay.

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Comfortable bed and pleasant staff

By

August 10, 2017

club

Hotel is nice, beds are comfortable and rooms are clean. Good breakfast selection and helpful staff. Would stay here again and recommend to others.

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Smelly

By

August 09, 2017

My family and I stayed there last year when we went to Holiday World and the hotel was great this year the hotel room and outside smelled terrible. Almost like a sewer smell.

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Great stay

By

August 09, 2017

club

Everything was amazing. The beds were super comfortable, breakfast was great and restocked quickly, pool was warm and clean, and all of the staff we interacted with were beyond friendly. We will definitely stay here the next time we go to Holiday World.

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enjoyable stay

By

August 04, 2017

club

Friendly staff made it enjoyable, room was clean and cooled just right to sleep.

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Comfortable bed and great service, but the bathroom needed a little work

By

July 31, 2017

The place was very clean. The bed was very comfortable. The pool was clean and comfortable temperature. Everything was great except I had personal issues with the bathroom. If you are a small short person (5" tall or less) then you will be comfortable in the bathroom in the hotel room. If you are taller or a larger person, like me, you might find the bathroom a little bit of a struggle. The commode is very, very low and the shower head is too. I requested a room with handicap rails in the bathroom and there was one inconveniently placed behind the commode and next to the shower. There was also what appeared to be fresh blood on the shower curtain.

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Nice Staff

By

July 29, 2017

I stayed at this hotel for work for 2 weeks. the staff was nice and helpful.

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Review

By

July 29, 2017

platinumelite

Good experience . No issues. Comfortable clean room and good breakfast

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Ease of Stay

By

July 26, 2017

The check-in was quick and easy. The room was cool and clean, that is all i am asking for when staying at Holiday Inn Express.

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