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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 275 reviews
80%
Recommend This Property

Ratings Breakdown

275reviews

  • 5 Stars
    148
  • 4 Stars
    60
  • 3 Stars
    29
  • 2 Stars
    24
  • 1 Stars
    14

Renovations

By

March 16, 2017

This hotel must be closed during renovations. I used 10,000 points for 1 night stay and for what I saw there this hotel worth only 100 points or even less (again this hotel must be closed until they finish the renovations). Fitness center is closed, pool is closed. In the morning, the load noise from the renovation work is horrible. They are painting during the guests are going in and out!! really this is the worst experience for me with all IHG hotels.

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Under Construction

By

March 10, 2017

club

I would recommend waiting until remodeling is finished before staying in this hotel. A price break should be given and extra reward points given for those who do stay here. The pool and fitness center are unavailable and the breakfast room is a mess. I took yogurt back to my room. The staff in reception were friendly. Call before you book to check on status of remodeling.

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Bad

By

March 10, 2017

club

Unacceptable. Unacceptable unacceptable unacceptable unacceptable unacceptable

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very disappointing

By

March 08, 2017

no notice property was under construction with no access to pool and gym

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Just what I expected

By

February 28, 2017

club

You met my expectations by providing a clean, comfortable stay. Even though the hotel was undergoing renovations, there was very little in the way of annoyance from this. I would recommend staying at this hotel. The staff was courteous, the location was convenient and the price was good.

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Great Hotel In Thomasville GA

By

February 26, 2017

club

Very friendly Staff!. Clean New Property. Pamela at the front desk show us true Southern Hospitality!

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Great Hospitality Staff

By

February 22, 2017

I recently had an extended stay for business for about 2 months at this location. From the time I walked in the door until I checked out; every staff member I encountered was more than accomadating! Very friendly! And most importantly to me. Very clean! I highly recommend this hotel!

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My impressions

By

February 21, 2017

club

The check in staff remembered my name and everything I told them during the telephone booking done days before. Made me feel welcome.

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Clean, comfortable rooms. Friendly staff

By

February 14, 2017

club

Great stay. Will return when back in the area. Room was clean and comfortable. Bathroom was spotless. Great shower! Breakfast selection was great! Friendly staff.

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Under Construction

By

February 13, 2017

club

Cleaning staff needs to pay closer attention to finishing rooms and help clean up even though construction is in process

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Ok place to stay but terrible internet

By

February 13, 2017

club

Room and bed were great. Internet was dreadfully slow.

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First Stay

By

February 12, 2017

As stated in earlier comment, requested lowest floor available, and was placed on highest. Rooms seem old and out dated, as well as hallways, etc. There is construction being planned, so maybe these are being addressed. Was majorly inconvenienced by being placed in a room where pressure washing was being performed right outside my window. Found hairs in the bathroom (fyi, I'm bald). Overall experience was considerably poor considering the price. I'm a frequent traveler, and based on such, could not recommend this hotel at this time. Staff at desk did not seem interested in requests.

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