Rated 4.5 out of 5 by 299
Rated 5.0 out of 5.0 by someone12345678 Stay
What I expect from an Holiday Inn Express. Nice room, enjoyed the spa, and pool. The pancake machine was so neat.
July 1, 2015
Rated 5.0 out of 5.0 by Mary I206 Fast and Friendly check in
Night desk clerk, very attentive and friendly
Breakfast attendant also friendly
June 30, 2015
Rated 4.0 out of 5.0 by Nikki2005 good for the area
Overall I was pleased... The Express chain is a very consistent chain. The only disappointment here was the bed and towels. The bed was definitely not the same quality I am used to but it was good enough. I think the towels were old and they weren't a comfy as I would have liked either. Otherwise, the stay was good.
June 29, 2015
Rated 1.0 out of 5.0 by IHGMember723 A Miserable Experience
I booked this hotel for a business trip, which I was fortunate to have my family join me. We were placed on the 2nd floor. 10 minutes after checking in we received a phone call in our room about being too loud (we were in the process of taking suitcases of the cart). The next day, at 6:45 pm we received a complaint that we were being too loud, and at 7 the front desk clerk was at our door. Our kids were watching TV and playing video games. We received phone calls from the front desk about the noise again, and while I was going downstairs to talk to the front desk, the guest in the room below charged up to our room and started banging on our door, scaring my young children. This guest proceeded to yell at me in the hallway when I returned to my room, and later called our room twice (the final time at 4 in the morning). Upon checkout, the manager advised they should have evicted us the first night and they should have called the police on us!! Later, after we explained what the guest below us had done they became more sensitive of our situation. I will never stay here again. There must be something wrong with the construction of the hotel if walking around the room is too disturbing for the guest below.
June 24, 2015
Rated 4.0 out of 5.0 by Rainchele Work stay
Great Easy- in and out- food and highway access. Price is good and friendly personnel
June 22, 2015
Rated 5.0 out of 5.0 by Jim201 Customer Service
The Holiday Inn Express Thornton is outstanding. In a time where customer service has been automated in so many places it is encouraging to see so many people with your comfort in mind.
June 22, 2015
Rated 4.0 out of 5.0 by tkatz Denver visit
Crazy week and staff made it all well.. Thanks job well done
June 17, 2015
Rated 5.0 out of 5.0 by Boo15 Mile high experience
I recommend this Holiday Inn. The staff are friendly and the place is clean
June 15, 2015