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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

4

based on 511 reviews
75%
Recommend This Property

Ratings Breakdown

511reviews

  • 5 Stars
    189
  • 4 Stars
    200
  • 3 Stars
    76
  • 2 Stars
    28
  • 1 Stars
    18

位置方便,服务热情

By

June 27, 2017

前台服务热情周到,办理效率很高。酒店位置就在海河旁边,去天津眼或者大悲禅院都可以步行过去。早餐比较简单但卫生还可以。

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服务一流

By

June 25, 2017

club

环境很好,整体住宿感觉整洁、舒适。服务一流, 客服人员的服务水准和处理问题的能力都很好。会再次选择这家酒店

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出现问题跟进及时

By

June 24, 2017

platinumelite

虽然当天没能解决上网卡的问题,但第二天一早就及时解决好,还是不错的,只不过不像假日酒店会24小时随时有人可以帮客人解决问题,也许是人员或智选品牌的原因吧!但性价比还是不错的,毕竟价格不同吗。

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员工很友善,服务很好

By

June 24, 2017

club

房间门所没有电,需要更换,前台员工怕耽误我时间,给我安排了另一个房间休息,但问题很快解决了。但就是不知道为什么非要等没电了在更换电池,为什么不在快没电之前更换。期间服务人员不断地向我致歉,并说明由于门锁系统不同暂不支持低电量显示,我还是很理解的,毕竟是比较老的酒店了。

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服务一流

By

June 22, 2017

club

工作人员尽职尽责,前台服务周到,及时的根据客户的需求进行调整及帮忙落实,早餐款式多样,营养丰盛,可选性很大,结账方便,发票准确。

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环境好,舒适

By

June 21, 2017

club

非常好,各项服务都很到位。床铺舒适,服务态度好。接待服务速度快。环境舒适,前台电话及时接听,能快速帮助解答问题。酒店及其干净,让人有种回家的感觉。配套设施也很到位,应有尽有。

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位置不错,床很舒服

By

June 20, 2017

离天津美院很近 海河边上。位置不错,不过酒店比较老旧。早餐也比较一般。临时住一晚还不错~比较干净,但是空调不是特别好,如果遇到很热的天。

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房间干净整洁,服务一流

By

June 19, 2017

club

房间很干净整洁,每个人的服务态度都很好,早餐很好,很满意,挨着海河,房间里可以看到天津之眼,晚上景色很好。出行还会选择该酒店。值得推荐

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客房服务

By

June 19, 2017

club

保险箱密码搞乱了,打不开,致电前台后很快客房的服务员就过来帮忙,帮我顺利地打开了保险箱!服务态度也比较好

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非常好的假期

By

June 17, 2017

club

酒店的服务速度和态度很棒!酒店的位置也很不错,下次再来天津的时候还会继续来选择这家酒店。酒店的服务速度和态度很棒!酒店的位置也很不错,下次再来天津的时候还会继续来选择这家酒店。

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就在学校旁边

By

June 17, 2017

毕业展同学过来玩,就近订的,楼层好,房间大,不足的是现在智选系列不给升房了!前台大厅布置感觉上欠缺美观,大门需要手动

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Business stay in Tianjin

By

June 12, 2017

club

the main reason to stay is cheap hotel in city center with good quality for sleep but breakfast pretty simple and only Chinese food.
No service available to the hotel. only bed room and simple breakfast.

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