Rated 4.7 out of 5 by 192
Rated 5.0 out of 5.0 by Carre37 great service
The staff was very welcoming. When we went left the hotel to do sight seeing thestaff asked if our room was ok and if we had everything we needed. As we were leaving even gave some suggestion on different places to check out and to eat at.
We spent a lot of time in the pool area. The manager came in several times to check the towels. If there were a few he brought more. The ones that were used he took out.
March 26, 2015
Rated 5.0 out of 5.0 by sbaker8515 great service
Location from highway is fantastic. Terry at the front desk was amazing treated you like he has known you forever. Using our first names made us feel like we have stayed their before. Such a great experiece
March 26, 2015
Rated 5.0 out of 5.0 by cam47 Comfortable bed
We felt ast home and comfortable when we were greeted by " TERRY" at the front desk who takes the time to always welcomes us whenever we stay there and is always helpful in giving us directions and any other assistance needed.
Also a big shout out to Anne in the breakfeast area who is always very helpful and friendly, who remembers me and my wife from previous stays and who keeps the breakfeast area clean and refreshed.
March 20, 2015
Rated 5.0 out of 5.0 by Mad1joe3 Another great stay
My family stayed in Tilton 3/7 during a ski weekend. We have stayed here on multiple occasions over the past 3 years and will continue to do so in the future. The staff is always attentive and friendly and makes you feel at home!
March 13, 2015
Rated 4.0 out of 5.0 by melpete stay
room was clean. staff services poor as well as poor breakfast.
March 12, 2015
Rated 5.0 out of 5.0 by Mandy1983 Great Property, Highly Recommend this Hotel
Everything is great from the second you pull in the parking lot. Clean facility, great staff (Esp. Terry, Breakfast Host (Sorry i forget her name!) and GM is GREAT!
March 11, 2015
Rated 3.0 out of 5.0 by erinptrisha74 nice place for the price
Had to wait for a bit to check in, and to even be acknowledged. Even with the manager standing at the desk, was acknowledged by the other staff member at the desk (not the manager)
Room was nice and clean.
We had gone out for the evening & when we returned there wasn't any parking (poorly plowed parking lot) after a bit we found a spot to park (not a parking spot) and when we were walking back to the hotel I noticed a car taking 2 spots up. So I take note of the license plate and type of car. I walk into the front desk and tell the man about it and he just shrugs his shoulders and says oh.
I personally work in the hotel business and have had my share of complaints from guests. He could of handled that differently. I was disappointed with this customer service.
Next morning. I realize I forgot toothpaste. Ask the housekeeper if she has any. She says no. I'll go get u some. She never came back. Anyway, the lady at the front desk got us some. And was very nice!!!
So whoever the women was on Sunday mornings, she's great!!! Maybe she should train the rest of your staff on how to have customer service.
March 5, 2015
Rated 4.0 out of 5.0 by Skiparent Clean
The room and bathroom were clean and the noise level was okay for a family holel. The parking due to the amount of snow as challenging but we made it work.
March 5, 2015