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Rated 3.9 out of 5 by 691 reviewers.
Rated 5.0 out of 5.0 by Great hotel experience Our stay was a great experience. The staff were very friendly and efficient. The room was well kept and the bedding very comfortable. The breakfast was a nice touch. November 27, 2015
Rated 5.0 out of 5.0 by Well Situated Location makes this hotel, Hotel itself comfortable but if you are a walker many destinations within minutes. November 24, 2015
Rated 5.0 out of 5.0 by Excellent Staff The Holiday Inn Express on Lombard Street in Toronto is a good hotel with a nice variety in its breakfast buffet. Its friendly and helpful staff make it an excellent choice if you need a reasonably priced downtown hotel. November 24, 2015
Rated 2.0 out of 5.0 by disaster Very disappointed with this particular hotel! Absolutely not recommended. The area is not safe and they don't have any security service available. November 23, 2015
Rated 4.0 out of 5.0 by Great sleep in a sketchy part of town. The room and staff were great, the only thing that got me was the part of town. Light rail (trolley) lines were a block north of south of the hotel, so that was handy. November 22, 2015
Rated 4.0 out of 5.0 by Toronto Visit Clean, centrally located, good breakfast; attentive staff. November 21, 2015
Rated 3.0 out of 5.0 by Unprofessional staff member Stayed here with a group. Night staff came to our room and threatened to call the police on us for excessive noise, despite that 1) this was or first contact with them, 2) our room was surrounded by rooms we occupied, and the elevators, and 3) the rooms across the hall were host to a bachelor party. I stepped into the hall and closed to door to show the gentleman that our room could not be heard from the hall. Rather than admitting he might have got the wrong room, he insisted we were the cause for complaint and reiterated his willingness to call the police. Did not feel appreciated. Felt like we were being shafted for being young men, rather than being given the respect you'd give the average customer. It's not a nice feeling when someone treats you with disregard, as if they're doing your favour by taking your money. There are plenty of hotels in the area we can check out next time we're in Toronto. Otherwise, the hotel was a good price for the area, it was clean and parking was an alright price, although it was limited (some of us couldn't park in hotel parking). Tamara at the front desk was pleasant and helpful as well. November 18, 2015
Rated 3.0 out of 5.0 by Overnight stay Went to watch a concert at Sony Centre. Hotel was ok for overnight stay. Did not use any of the amenities. November 15, 2015
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