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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 597 reviews
98%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    490
  • 4 Stars
    85
  • 3 Stars
    10
  • 2 Stars
    10
  • 1 Stars
    2

El Nino45

By

June 27, 2017

club

Very satisfied for the quality of service versus price. Staff not as friendly and welcoming as with other Holiday Inns. Asked for extra pillows and received none; pillows are super soft and not good for sleeping.

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Excellent stay!

By

June 27, 2017

club

We came to town for a bridal shower for my daughter. We were a group of family and friends who stayed in two rooms. The rooms and hotel itself was very clean and bright. The staff was friendly and attentive and even supplied tape and scissors to wrap a gift! The breakfast was delicious and well stocked throughout the mornings. Overall, an excellent stay.

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funeral stay

By

June 27, 2017

club

good mid point for us to stay. It meet our needs since we are older and cannot do the whole trip in a single trip.

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Great staff, great breakfast, clean room

By

June 27, 2017

club

Nice clean hotel. Could use some updating. Great staff, breakfast has more choices than I was expecting.

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Excellent stay!

By

June 26, 2017

club

We had a great stay at this property. Clean, comfortable, quiet. Breakfast was terrific. We would definitely stay here again.

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Another Good HI Express

By

June 23, 2017

I found this hotel to be clean, quiet, secure, and with friendly and attentive staff. All things I value most on a road trip stay over. I am seldom disappointed with Holiday Inns.

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Edward S

By

June 21, 2017

club

There's nothing to say but great job by management and staff, you need a place to stay in this area. This is the place for you and your family

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Comfortable and clean

By

June 21, 2017

platinumelite

I loved the pillows. Checked them out to purchase for home. It would be nice to have a heated pool in moderate climates, but the fitness center was great.
Tv channel variety was great and good HD reception.

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Comforting hotel

By

June 20, 2017

club

We've stayed at this hotel before to visit family. It is a nice holiday inn express. Never had a problem. Rooms are clean and breakfast is very adequate.

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great stop!

By

June 20, 2017

club

Have stayed here several times now and it is consistently an excellent experience. Courteous staff, clean and comfortable.

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What's not to like

By

June 19, 2017

club

Hotel was clean and staff very friendly to us. Beds were very comfortable. Lady in charge of breakfast had great smile and was really helpful, kept area very clean and made sure food was available. Holiday Inn Express has become our hotel of choice over the past 2 years and the Troutville Holiday is our favorite.

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Quiet Rooms and Great Service

By

June 19, 2017

platinumelite

I have stayed at the Troutville HIE on several occasions over the past two years and have not been disappointed. There is always fresh food for breakfast with very courteous employees to assist in any way they can. Check in and check out are always very quick and easy. Front Desk personnel very polite and helpful

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