Rated 4.2 out of 5 by 198
Rated 5.0 out of 5.0 by Nonnax2 Nice rooms and great service
Very clean and nice rooms. Enjoyed my stay at this location. Also a young African American lady was working the front desk on June 7 when I arrived around 6:30 PM when an elderly gentleman pulled up and fell off of his motorcycle. I am a nurse and I went over to check him but, she came out and made sure he was alright another guest paid for this man a room so he could rest but she made sure he got into his room and helped carry his things and even got him juice because he was dehydrated. He advised us he had liver cancer and was under the care of hospice and had been riding for a long time and was just real weak, he was trying to get back home to Tennessee. I believe her name was Jasmine (?) but I feel she went above and beyond her duties and I would like her to be noted for her efforts and kindness.
June 11, 2016
Rated 2.0 out of 5.0 by Business traveler34 Not sure I would be back
I stayed at this hotel for a week while in town for business. The thing that I was not please with was the fact I washed clothes the next day in the laundry room. My first load was dark clothes and I put the water on cold and washed them in a permanent press cycle. When I went back down, I noticed that my clothes were hot which I found weird. I went ahead and put the clothes in the dryer and proceeded to the next load which was color clothes. Now I always wash my color clothes also in cold so that they do not bleed. This is when I checked the water temperature and found out that even though the water was supposed to be cold, it was coming out pure hot water! I ran up to the front desk and proceeded to let them know what was going on. The manager was there the entire time I was telling her what was going on. After some time, she said she would call the laundry people so that they can fix it. Her offer was to let me know there were washing machines in a county over that I could use but since I did not have a vehicle, that was not going to work. She did not offer to give me my money back from the laundry machines that I had already used, extra points, etc and after a while of us going back and forth, she finally offered to at least let me wash my clothes in the hotels washing machine. My first load of clothes shrunk and some were ruined due to washing them in hot water. The manager never bothered to ask if everything was ok with my clothes or anything. I was really upset by her lack of attitude about this.
June 8, 2016
Rated 5.0 out of 5.0 by Lili1Lucy2 Great Hotel
Very comfortable and enjoyable. I have stayed at this hotel before and plan to stay again when I am in this area.
June 8, 2016
Rated 1.0 out of 5.0 by TobeyJoseph Check the Rooms
Upon checking in, the first room we received smelled like smoke. We went to alert the front desk. They gave us a new room that hadn't been cleaned. The floor was filthy and half the light bulbs didn't work.
May 30, 2016
Rated 5.0 out of 5.0 by foots2361 clean room
very clean room,comfortable bed, large bathroom, have stayed here before and will again.
May 27, 2016
Rated 5.0 out of 5.0 by park slope My stay at Holiday Express
friendly staff, quick check ins, comfortable rooms, and the cleanliness of the rooms.
May 20, 2016
Rated 5.0 out of 5.0 by wxderek Great Rennovations
Though still under the renovation process, this hotel is by far one of my favorites to stop at. Friendly staff, good breakfast, good coffee maker in room. Just a fabulous place to make a stop for the night.
May 12, 2016
Rated 3.0 out of 5.0 by DrDawg Trussville
Remodeling occurring. Noisy, Dirty, Dusty. Food was good at breakfast. ....Contractors did not fully clean up at end of day.
May 11, 2016