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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 538 reviews
91%
Recommend This Property

Ratings Breakdown

538reviews

  • 5 Stars
    326
  • 4 Stars
    135
  • 3 Stars
    40
  • 2 Stars
    20
  • 1 Stars
    17

Unbelievable Staff

By

October 17, 2017

I have stayed at this Inn in Tucson at least 10 or 12 times during last 22 months due to Chemotherapy treatments at the University of Tucson Cancer Center. This staff was just unbelievable working with me on my many stays, some at last minute, and to accomodate my wife and I each time. The property is outstanding, but the one thing we appreciated most was the care and concern by this great staff, including the manager Cecelia and all of the front desk personnel.

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Terrible Bathroom - Tucson Mall Holiday Inn

By

October 16, 2017

The bathroom tile were broken and cracked. Some of the tile stuck up around the toilet. Germs and dirt were in the cracks. It was room 338. I would take this room off the market until it is fixed.

I tried to check into hotel prior to 3pm and was turned away. I had to go sit in board room from noon until 3pm.

I was not recognized as a priority member. I was not offered check in prize or points in lieu of check in prize.

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Good Room for the Price

By

October 10, 2017

club

Good room for the price. Some things could be better. Layout of the hotel, i.e. elevators was a bit weird but overall good service and comfortable amenities.

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Escape a Tucson

By

October 09, 2017

Excelente bienvenida luego de un largo dia, un alojamiento muy reparador y grato.

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Great hotel!

By

October 03, 2017

club

Have stayed here before a couple times always with a super bed, but this room I got stuck into nights had the springs coming to the mattresses, probably because it was right by the pool and if they really frequently used room. I alerted the manager and they move me to another room which was outstanding! So they're working on the mattress problem in that room right now! Highly recommend this hotel!

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Great Hotel At A Great Price!

By

September 28, 2017

club

From top to bottom we had a great stay at the Holiday Inn Express. The staff was friendly and accommodating. The rooms were clean and well appointed. We enjoyed the pool. Free breakfast was a plus!

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Good stay.

By

September 28, 2017

platinumelite

Desk Clerk Maria very helpful. Exercise room had no weight machine or free weights. Pool TOO SHALLOW for real swimming. Breakfast adequate, but not superior. Perhaps I'm biased by recent experience, having just completed a stay at an IHG Staybridge near Denver, which really glowed.

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Buen Servicio

By

September 24, 2017

Recomendable el hotel,

Cerca al lugar de la reunión del proyecto
Espacio suficiente en la habitación
Buen servicio de internet
Limpio la habitación y el baño
Buena iluminación


Saludos,

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Mi estadía

By

September 23, 2017

club

Habitaciones muy confortables, personal muy amable , solo que en la habitación encontramos un poco sucia ..

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Great place

By

September 22, 2017

club

Everything was wonderful. Comfortable bed, clean room, and very quiet. Normally have issues sleeping, especially in hotels, but not a single problem here.

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Fantastic Holiday Inn Express

By

September 19, 2017

The room was large and very clean, with comfortable beds. Breakfast was hot and fresh.

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Working Vacation

By

September 17, 2017

platinumelite

Traveling to Tucson for work looking to enjoy a nice work week. Have a nice comfortable hotel room to come back to get a good night's rest in is always pleasurable. Being greeted on the way in and out by the staff is always nice.

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