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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 334 reviews
88%
Recommend This Property

Ratings Breakdown

334reviews

  • 5 Stars
    230
  • 4 Stars
    48
  • 3 Stars
    22
  • 2 Stars
    21
  • 1 Stars
    13

My 2nd stay

By

February 16, 2017

club

My wife and I enjoyed our stay. We picked this location because it had a hot tub in the room. The only problem was we were told one price but charged $20 more after check out. I call them and was told that would be corrected. Have not checked to see if it has been refunded yet (giving them a few days). My wife and I are planning on returning next year.

Posted byHotelStaff
February 16, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Very comfortable bed and great service

By

February 13, 2017

club

Very clean rooms, Very nice staff, and breakfast was fresh and warm. Nice place to stay.

Posted byHotelStaff
February 14, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Always accommodating

By

February 13, 2017

Never have a problem they are always accommodating

Posted byHotelStaff
February 14, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Great place to stay

By

February 08, 2017

club

Very nice property in a very good location. Plenty of good places to eat very close

Posted byHotelStaff
February 09, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Great little hotel

By

February 08, 2017

We always stay here when visiting family in Tyler. We
Get a king room with a large seating area, sofa and armchair-enough room for relatives to sit. There's a small sink by the fridge and microwave and a table with four chairs. It's
a great setup. Room is always clean, breakfast is
decent but could benefit from soy milk as a lactose free
choice. Great surprise was the improvement to the fitness room-free weights, bosu, even a foam roller; stairclimber and treadmills.

Posted byHotelStaff
February 08, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Comfortable bed and good amenities

By

February 08, 2017

club

The bedding was very comfortable. The hot tub was very relaxing.

Posted byHotelStaff
February 08, 2017
Thank you so much for your 4-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Comfortable bed and very good service.

By

February 03, 2017

Comfortable bed and very good service. Very good location and close to the Tyler University.

Posted byHotelStaff
February 03, 2017
Thank you so much for your 4-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Good experience

By

January 30, 2017

platinumelite

I've stayed at this hotel before. It's a good experience. The staff is nice and the rooms for the most part are clean. Breakfast has a good variety, very standard for an Express. I wish it were more updated like others I have stayed at.

Posted byHotelStaff
January 30, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Pleasant stay

By

January 29, 2017

Our stay was nice. Quiet and comfortable. Room was clean and roomy. Breakfast was fair.

Posted byHotelStaff
January 30, 2017
Thank you for your 5-star review of Holiday Inn Express Tyler South. I'm so happy to hear that you were given a warm welcome and 5-star service throughout your stay. We're delighted that you plan to return and hope it's not too long before your next visit. Thank you for being an IHG Rewards Club member.
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Lacking what I expected

By

January 27, 2017

Room not cleaned, not double checked breakfast not good.

Posted byHotelStaff
January 28, 2017
Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay fell below your expectations. Please know that we understand your frustrations and hope you accept our sincere apologies for the events you described. As a valued guest and IHG Rewards Club member, we certainly hope you'll visit us again and look forward to offering you a more memorable and favorable experience.
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Comfortable /clean

By

January 19, 2017

Room was clean. Quite room. Would return again. Breakfast could be better.

Posted byHotelStaff
January 23, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
Posted byHotelStaff
January 23, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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Amazing room and affordable price!

By

January 19, 2017

The rooms were so spacious and clean. The staff was also amazing and very attentive to anything that we needed. I will definitely stay there again!

Posted byHotelStaff
January 19, 2017
Thank you so much for your 5-star review and accolades to our colleagues. We take great pride in the service that we provide to our guests and our team will be thrilled to know that their hospitality doesn't go unnoticed. Thank you for being an IHG Rewards Club member, we look forward to welcoming you back soon.
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