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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 706 reviews
90%
Recommend This Property

Ratings Breakdown

706reviews

  • 5 Stars
    475
  • 4 Stars
    138
  • 3 Stars
    41
  • 2 Stars
    28
  • 1 Stars
    24

Good and Clean

By

June 24, 2017

Place was extremely clean and housekeeping staff were excellent. Breakfast was extremely fresh, while variety isn't very huge; the quality and freshness was top notch. Only issue was the laundry facilities as they let the BW hotel tenants next door use the machines so good luck trying to do any laundry with an extended stay.

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Excellent customer service

By

June 22, 2017

club

It's always a great experience checking into this Holiday Inn Express near Magic Mountain, The rooms are always clean, and more importantly, the staff is awesome. And found out on my last visit, that the city bus stops in front of the hotel to shuttle you to Magic Mountain, at no cost-bonus. This is the hotel of my choice when I visit in the area. Thanks Holiday Inn Express and your great staff!!

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Great hotel close to Magic Mountain

By

June 22, 2017

club

Very close to Magic Mountain which was great after a full day at the park.

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Beds are very comfortable and customer service is great.

By

June 21, 2017

club

One of the best Hotels I have stayed in. I would strongly recommend to anyone. The staff was very friendly and informative.

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GOOD TO STAY FOR A LOWER PRICE

By

June 21, 2017

club

Not worth the value. Needs to be updated. Breakfast was OK.

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Not your average Holday Inn

By

June 20, 2017

platinumelite

The hotel was a little dated and needs renovations. The staff is awesome and attentive to their customers.

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Great location and experience

By

June 20, 2017

club

We we're in town to go to Magic Mountain and decided to stay here. Location was great! Right across the street. We rode the free trolley that picks you up right in front of the hotel and takes you over to the front gate of six flags in the morning, and picks you up again that evening. The breakfast was great. Our room was very clean and convenient. Would stay here again.

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Gute Lage und freundliches Pesonal

By

June 20, 2017

club

Guter Schlafkomfort und Annehmlichkeiten.
Neues sehr sauberes Badezimmer mit moderner Ausstattung.
Idealer Ausgangspunkt zu dem Freizeitparks in Santa Clarita.
Pool und Whirlpool zum erfrischen und Ausspannen.

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Great hotel

By

June 20, 2017

club

Hotel was clean and comfortable for our stay. Pool was cool and refreshing on a day when temps were over 100 degrees! Breakfast is good and hotel staff was very nice.

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Santa Clarita

By

June 20, 2017

Great Stay!! The man at the front desk was AWESOME!!!

Our room needed a bit of maintenance and Airing out. Heavy in Frabreeze Low water pressure in the shower. missing trim in the room.

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Bed could be a bit firmer

By

June 19, 2017

club

Friendly staff, clean room, great breakfast, and clean surroundings. The only thing I would recommend is a bit firmer mattress.

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Pleasure Stay in Santa Clarita, CA

By

June 18, 2017

club

Overall the hotel was great. Very clean and the staff and housekeepers are excellent. There were just a couple of items that could have been better. The card keys to the room kept losing their programming and had to request for them to be re-programmed multiple times during stay. Also, one of the Queen beds made an awful noise when someone got up from it like the springs were going to fall out. These items kept my assessment of the value low even with the AAA rate that I received. Again, definitely not the worst hotel experience my family and I've had.

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