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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 335 reviews
86%
Recommend This Property

Ratings Breakdown

335reviews

  • 5 Stars
    204
  • 4 Stars
    73
  • 3 Stars
    24
  • 2 Stars
    20
  • 1 Stars
    14

Good place to stop between Ohio and Chicago

By

June 20, 2017

club

Needed to have a place to stay while moving college kid back from Chicago. Good value and a good rest is what I found and will probably use this hotel again if the rates remain the same.

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Could not get onto wifi

By

June 19, 2017

club

Facility is in poor condition: pieces of floor missing under carpet; heavy rain resulted in a collapsed ceiling/flooded room and leaking window (not in my room) and took front desk clerk away from check-in for a lengthy period.

Wifi was supposedly upgraded recently and I could not access it at all; a staffer tried to help but the work-around was very cumbersome and ultimately did not work for me.

Shampoo

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Service

By

June 17, 2017

Overall service was very good. However, Martina who worked in the dining area, was exceptionally friendly and cared for each of us, helping with our needs in any way she could. I would rate her service as a ten. She also said kept the area very clean.

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Smelly room

By

June 14, 2017

club

Room had a smell in it. Sheets made us all itchy -- staff was nice tho

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Attending a wedding !

By

June 14, 2017

club

Just perfect !, The attendance breakfast everyone was very kind and helpful the room was comfortable .

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Very loud

By

June 14, 2017

club

Rooms above and beside us were very loud. Traffic outside also could be heard from the highway. Air conditioner didn't stay on all night to block noise it would shut off/on several times. Room was not cleaned every day. ( like bathroom) I understand when you have a extended stay they don't clean . But I would think the bathroom could be cleaned.

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Nice rooms great service

By

June 14, 2017

platinumelite

Everything met or exceeded expectations and the staff was friendly

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Pleasant Visit

By

June 14, 2017

club

From check-in to check-out it was an excellent experience. The staff was ready for me and check-in went smoothly, rate was great and the room was emaculate! The breakfast room was very well stocked for the morning crowd and the food quality excellent. Definitely will be returning.

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Great Valparaiso Location

By

June 12, 2017

platinumelite

The location of this HIE is perfect for the Valparaiso area. Close to our family, shopping and restaurants. Great selection for the breakfast. Our kids love it!! Staff very friendly and helpful.

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Valpo famiky

By

June 12, 2017

club

This was an excellent choice foe our family who eldest is attending Valparaiso university as a freshman. Convenient and clean!

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Meh- Average at best

By

June 11, 2017

The hotel is a bit dated. The AC units don't have a constant on feature so they keep turning on and off. They have a pool and hot tub, but they were dirty and dated. On a positive note, they put out cookies daily!

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Does not recognize platinum members.

By

June 10, 2017

No upgrades, although it was not busy. Requested microwave & refrigerator, but did not receive it even though I was told that they would be delivered to the room. Staff were rarely at the desk and many guests waited up to 15 minutes before a front desk clerk appeared. One time, I waited 25 minutes and no staff came.

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