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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 406 reviews
84%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    252
  • 4 Stars
    73
  • 3 Stars
    39
  • 2 Stars
    24
  • 1 Stars
    18

Great Breakfast, Clean

By

July 24, 2017

club

Best Breakfast for continental anywhere. Clean rooms, very friendly helpful staff

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Great Job Addressing Concerns

By

July 14, 2017

Things started off wrong on this stay, our second at this hotel. We are originally from the area, and stay here when we visit family. The night we arrived, the key machine was broken and the maintenance staff had to escort us to our room. The room was subpar, everything was wet and musty (the hotel is in the midst of a renovation). In the morning, we awoke to a fire alarm. With no keys to get back into our room, we went out to the lobby to see the firefighters silence the alarm (apparently someone burned a muffin). So far, not so great. Then Sean, the person who worked the front desk during the daytime for all of our stay, went above and beyond to make us happy. He moved us to another room (very nice and comfortable), and provided us with a key. Throughout our stay he recognized us and made friendly small-talk. Sometimes stuff happens. This hotel handled problems promptly and courteously. The staff turned what could have been an unpleasant stay into a very enjoyable trip home.

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Comfortable bed and great service

By

July 11, 2017

club

I enjoyed my one-night stay here. The bed was comfortable, the hotel stay was quiet even though they are renovating the 4-th floor. The breakfast choices were better than any other similar hotel offering breakfast items. Loved the pancake maker!

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Fabulous employees....

By

July 06, 2017

platinumelite

Employees were fabulous.... very friendly and accommodating

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Great value for families

By

July 04, 2017

club

Stayed with beaches and shopping ascant 10 minutes away! Great value!

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Great stay

By

July 03, 2017

club

The entire staff was very efficient and accommodating. The hosts in the breakfast area made sure you had everything you needed. The rooms were clean. The bathroom could use some updating, but I believe they are in the process of remodeling. The only thing that could be better would be the Internet. It was extremely slow!

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Holiday inn's have always been my choice.

By

July 03, 2017

THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL. THE ROOM AND BED WERE COMFORTABLE. HOLIDAY INN HAS ALWAYS BEEN MY CHOICE WHILE TRAVELING.

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Unfortunate situation turned good

By

July 02, 2017

club

I ended up staying four nights in a row, (longer than just the 2 I had planned) in this hotel because of sustaining an eye injury while working in the area. The staff were very understanding, helpful, and compassionate about the situation, particularly the manager Sean and made my very frustrating situation pleasurable. I would highly recommend this hotel!! And nice and clean too!

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Friendly staff

By

July 01, 2017

My overall experience at this HIE was good
The room was a bit worn, but I noticed they
Were updating rooms....so that is good. I am never sure what the eggs are sourced from. None the less, it was a good place to spend two days and was convenient to most any destination in Venice

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Consistently good

By

June 30, 2017

I count on Holiday Inn Express to provide the amenities, cleanliness, and professional service I want whether it is a business trip or leisure.

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Friendly Visit

By

June 23, 2017

Hotel had plenty of parking, easy to find location. Friendly staff at front desk. Good breakfast, but wish there was a gluten free selection, even if one has to ask for it. TV was good, Shower was hot and stayed that way. Internet was quick to log in and did not kick anyone off nor slow down significantly. Room held temperature well. Checkout was quick and accurate.

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Smelly and Noisy

By

June 20, 2017

club

Tried two rooms, both had pet smells in them. At 4:30am someone was filling a large cooler with all the ice from the machine. One cup at a time, for a long time - long enough to wake us up and go to the door and ask him if he was ever going to be done. I suspect it was someone who usually fishes and knows there is an ice machine he doesn't need to pay for. Can't recommend and won't be back. Maybe the renovations will fix some of the problems.

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