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Rated 4.3 out of 5 by 275 reviewers.
Rated 3.0 out of 5.0 Check your bill! We made a reservation on one credit card and switched the billing to a second credit card, with the general manager (front desk). Was billed twice. When called, the GM stated he would look into it. It has been more than 24 hrs with no response or correction. Attempted to call again this morning and the phone rang forever with no one answering. Now I need to spend my vacation fixing this problem. February 5, 2016
Rated 5.0 out of 5.0 by Clean comfortable stay! Hotel had all you have come to expect in Holiday Inn Expresses: clean rooms, comfortable beds, good breakfast. The environment was safe, easily accessible and near all attractions. We have stayed here many times and will continue to do so in the future. February 1, 2016
Rated 5.0 out of 5.0 by Great Location and Excellent staff We would come back if the rates were as reasonable as they were for this time of year and in a NON Seasonal time of year. January 31, 2016
Rated 4.0 out of 5.0 by .Issues found and resolved by a great staff Had several issues arise during our 3 night stay. The staff did an excellent job to resolve them immediately. Breakfast was well stocked and one of the best offered by HIX. The fitness center needs to be working and have upgraded equipment. Request additional points for the inconvenience. January 25, 2016
Rated 5.0 out of 5.0 by friendly people, good location great value exceeded our expectations. short drive to beach and great recommendations for parks to take pictures of birds January 23, 2016
Rated 1.0 out of 5.0 by WORST EVER STAY AT A HOLIDAY INN. WORST I am a road warrior. I rack up the points. This is by far the worst Holiday inn experience. Management didn't care that my room A/C was inop as evident by their Lazze Fare attitude and lies about "we are going to repair". Three nights without air made for a stuffy room and impossible to sleep comfortable. Breakfast was over cooked something with an attempt at making it look like scrambled eggs. Ran out of tops for coffee...pancake machine was always breaking; place reminded me more of a flop house. Finally had enough of poor service and attitudes not to mention hot stuffy three nights in a so so flop house room to let. Give me back my money and top it off with a " we are very and honestly sorry about your experience and please accept this substantial points bonus as our sincere apologies for such a bad experience ". Not. January 22, 2016
Rated 5.0 out of 5.0 by Great stay in Venice Hotel public areas and room very clean. Hotel staff especially helpful and friendly. Breakfast food tasty and eating area very clean. January 21, 2016
Rated 5.0 out of 5.0 by Great and helpful staff My husband has memory problems. I had a meeting to atte d. Staff help him find tbe room and answered bis repeated questions. January 21, 2016
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