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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 460 reviews
96%
Recommend This Property

Ratings Breakdown

460reviews

  • 5 Stars
    332
  • 4 Stars
    93
  • 3 Stars
    20
  • 2 Stars
    9
  • 1 Stars
    6

Great family experience

By

June 22, 2017

What a great stop. After a long drive nice room was awaiting with fantastic staff and clean, safe, fun hotel will lots of choices for food all around. Great experience

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Outstanding for Wedding Parties

By

June 21, 2017

club

We had a wedding at Ravenwood and had our guests stay at the Holiday Inn Express in Victor NY. The property was great, and, the STAFF was INCREDIBLE! We never had to worry about a thing the entire stay, they bent over backwards to make our stay outstanding. I would recommend this hotel to anyone!

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Excellent!

By

June 15, 2017

Great value. Comfortable beds, great shower, quiet, easy access from thruway, terrific breakfast, friendly staff.

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Great hotel

By

June 15, 2017

club

We needed a convenient hotel for the night after a concert at CMAC and we had a great stay here!

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Great Hotel

By

June 12, 2017

Great hotel ... clean ... great staff and customer experience...

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Bathroom Lighting

By

June 10, 2017

We like to sleep with a night light, especially in rooms that we are not familiar with. You may want to add a dimmer to bath lighting to be able to keep that on for night light effect.

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This was a comfortable and clean hotel

By

June 09, 2017

This hotel was neat and clean. It has good restaurants close by. The workout facility was limited but still had equipment I like to use. The mattress was not as firm as other holiday Inn's I have slept at but still not to bad.

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great for a golf getaway

By

June 07, 2017

club

facility is excellent for easy access to nearby great golf courses!

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Comfortable and clean accommodation

By

June 05, 2017

club

Lovely staff and great cookies in the afternoon! A fridge in the room would be helpful. Really good and varied breakfast.

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Great place to stay!

By

June 05, 2017

We love the hot tub! The rooms are so clean and neat. Steve at the front desk is absolutely the best employee. His guest services are outstanding. He always makes us feel right at home and is so fast in resolving an issue that occurred (we only had one minor issue with a safe beeping but he quickly moved us to a new room). We love the cookies and the breakfast is awesome. The breakfast lady is so nice( as sweet as can be and so polite). The pool area is clean as well as the workout room. It is always a great experience.

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welcome home

By

June 05, 2017

When i travel to the Rochester area I prefer to stay at the Holiday Inn Express. There is always a welcome home feeling when I come through the door with a friendly face to greet me. Rooms are clean and I am never disturbed.

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Noise

By

June 05, 2017

There was a party going on in the breakfast area very loud and almost until midnight. I called front desk twice and nothing was done. I had to cover my head with a pillow to try to sleep. I was awakened about 10:30 with the noise. I had driven all day and just wanted a good night sleep which I did not get.

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