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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 381 reviews
92%
Recommend This Property

Ratings Breakdown

381reviews

  • 5 Stars
    243
  • 4 Stars
    83
  • 3 Stars
    27
  • 2 Stars
    16
  • 1 Stars
    12

Absolute terrible experience

By

May 22, 2017

A group of us were racing at NJMP. Two groups of us decided to stay here due to a discount associated with the track.
Our first party arrived at the hotel much earlier in the day to find their reservation was screwed up. Once the hotel got them squared away and in the appropriate room they discovered the A/C didn't work. So they ended up getting moved to another room. I jokingly said "you better bot have taken our room". Well come to find out when we finally arrived at the hotel around 1 in the morning we were told that the room we reserved wasn't available due to an issue. We were supposed to have a room with 2 queen beds but were switched to a room with a king bed and a pull out couch. We were told there was no other option and the room rate was the same. However they would try and switch us to the correct room the next day. So unfortunately since it was 1 am and we didn't feel like searching out another hotel wee took the room. We the pull out bed was like sleeping on stamped concrete. Mattress was incredibly thin and you could feel every metal brace in the frame. So in the morning we stopped at the front desk and were told there were no other rooms available but they could give us a roll away bed. We accepted that an were told it would be in our room when we returned. Well 11pm that evening when we returned there was no roll away bed. So I just dealt with the bed again. When we returned very late again the next night again we didn't have a roll away bed and also discovered they took the beer our of our fridge that we left in there. Our reservation was from Thursday evening until sunday so there was no reason to remove our stuff from the fridge during our stay. This was one of the worst customer service experiences I've had at a hotel, and I've stayed at a lot of hotels.

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Great hotel

By

May 19, 2017

club

This is the best place to stay in the area. Close to everything but quiet. Excellent staff. Clean well appointed rooms. Nice indoor pool and hot tub. Goof breakfast. Great value

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A pleasant surprise

By

May 17, 2017

Everything was nicely done. Clean, comfy hotel. Nice breakfast. Would return again.

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Great Place

By

May 15, 2017

1 night stay after a 16hr day driving and working. Really Comfortable Room which was clean with the appearance of having been recently renovated. Loved that it was on the ground floor.

Only suggestion I would make would be the access to the hotel could be better. Possibly some kind of access drive to the shopping next door would be helpful. Restaurants are near by but getting from them to the Hotel not as easy as it could be.

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Ok! I guess

By

May 12, 2017

The staff were nice. Room was clean. The internet is horrible. I would encourage and recommend more breakfast choices But overall. OK!

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Innaguration stay

By

May 09, 2017

The staff were great and were responsive to my needs. It would have been nice if housekeeping staying until the afternoon to clean my room. The breakfast was not great at all and they did not have all the proper utensils and coffee cup lids.

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Great hospitality and comfortable,clean environment!

By

May 09, 2017

club

I enjoyed my stay at the inn !I just wish their prices were were a little more economical !

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Staff is super friendly. But major flaws.

By

May 08, 2017

Thee three staff that I encountered are super nice and welcoming.... The Check in was on the long side because I mentioned that I needed to rest as I had a Triathlon the following morning... so needed to avoid the wedding that was going on that night and the kids that could run and shout. So I was put in the room next to the lobby ! The major flaws consist of two things.... Stains on every square inch of the furniture and major patch work on the ceiling of the bathroom where I think I could see mold... But not sure... Anyway, not very inviting... The bed was comfortable... The other major flaw and despite the fact that the website CLEARLY states breakfast is served at 6am... nothing was available... it started at 7am.. So had to leave in a rush to grab something to eat before a 50 mile Triathlon.... And I chose that hotel with that breakfast option in mind... So it was not a good start for race day !

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a okay

By

May 05, 2017

club

They need to work out more on there, Dayton Extended Stay or Leave check out

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Friendly staff, good overall value; but not very good breakfast

By

May 04, 2017

Good overall value. Great location with tons of restaurants and shopping around. Easy access to freeway. Room was modern although a bit dusty and there wasn't a "Do Not Disturb" sign to sleep in a bit. Staff was very friendly and efficient. We were on the ground floor which was noisy. Pool was nice. Breakfast wasn't very good.

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Good value, friendly staff

By

May 03, 2017

club

It was nice to be able to have breakfast onsite before heading out early to the track. Room and food quality were average (but good value). Kids enjoyed swimming in the pool both nights and it was very quiet. Staff was all very friendly and we LOVED Lizzie at the front desk!

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Great stay as always

By

May 03, 2017

club

This is the 5th time I have stayed here, we have a customer that is close by and the stay was great as the other times.
Thank you

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