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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 911 reviews
87%
Recommend This Property

Ratings Breakdown

911reviews

  • 5 Stars
    524
  • 4 Stars
    207
  • 3 Stars
    96
  • 2 Stars
    50
  • 1 Stars
    34

Pool area and hotel

By

June 26, 2017

club

We had to ask for towels everyday . Overall a good value for room and breakfast .Located almost at the middle of the boardwalk was a plus . Seemed to be understaffed and dated .

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Comfortable beds and amazing viees

By

June 26, 2017

The beds were amazing. The hotel is in need of some updating. The staff is always friendly when we stay here. The views are amazing. All rooms are ocean front. The hot breakfast is just ok. If you stay at a lot of different Holiday Inn Express they offer cookies or popcorn for afternoon snacks. This place did not. The kids were disappointed. Its nice to come in from beach or sight seeing and grab a snack before dinner. They have in years past, not sure why they got rid of that. Overall it's an ok hotel.

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My Review

By

June 26, 2017

The location is fantastic but the sofa bed is terrible and chose to sleep on the floor. Should have rent two adjoining rooms just so everyone could have a decent bed.

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Great service

By

June 22, 2017

platinumelite

The first night we had a room with older beds but my husband talked to housekeeping and she went down to the front desk and got us a room with new beds. The next 3 nights were very comfortable. The staff is VERY accommodating and personable. We plan on going back there since my son resides in Virginia Beach. Very clean and it's right on the beach.

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Thank you

By

June 22, 2017

club

As stated early staff was great and we loved our time at hotel.

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Great Hotel for Business or Pleasure

By

June 21, 2017

Very clean hotel. Staff are friendly and breakfast is what you would expect from HIE. I stayed here in the off season for business but would not hesitate to go back for vacation. Loved the indoor pool. I have stayed in all of the Virginia Beach IHG hotels and this one is an excellent choice. Thanks for making my trip a success.

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Loving the Beach

By

June 19, 2017

club

Awesome hotel with great service and breakfast. Viewing the beach and hearing the water right from your room is wonderful experience. Looking forward to returning to the same hotel next month for more fun and relaxation.

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Good customer service, upkeep of building, average at best

By

June 19, 2017

club

Beds comfortable, clean room overall, but a dirty towel was laying in the bathroom floor upon check-in. Staff good. But the windows were dirty, the carpet in the common areas was poorly vacuumed, and the pool windows were terrible. The shower didn't drain and it was unfortunate these little things deterred my attention from many good qualities.

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Great staff, great service, great room

By

June 19, 2017

The room was not only clean, but spacious and very well layed out. It had all of the accommodations you need for day in, or when coming back from a long the beach.

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Great beachfront hotel

By

June 19, 2017

platinumelite

View overlooking the beach and ocean was great. Loved the balcony with the sound of the waves. Very comfortable bed. Attentive staff with helpful restaurant suggestions. Highly recommended place to stay.

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Fantastic bed and view

By

June 17, 2017

Fantastic view staff and bed
Great area
Breakfast was delicious

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Great Stay

By

June 15, 2017

I thoroughly enjoyed my stay at the Holiday inn express

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