Rated 4.4 out of 5 by 488
Rated 4.0 out of 5.0 Excellent value
Very nice hotel. Excellent value. Great option to stay at this Holiday Inn Express and drive in to Berkeley or other places from here. Much better value than the closer in hotels, not as crowded, parking is plentiful, and Walnut Creek has some excellent restaurants.
August 28, 2015
Rated 4.0 out of 5.0 by Ra08 Confortable Stay and good customer service
good value for money. I like the room size and good break fast . Very clean room,
August 25, 2015
Rated 2.0 out of 5.0 by Undeen messed up reservations
When arranging for our two rooms, I specifically asked for one of the rooms to be a handicapped room with safe access to the shower (for my husband's 92 year old brother). I also stressed the importance of having our two rooms right next to each other. When we went to our rooms, neither one was a handicapped room. They were next to each other, but at the farthest end of the hall. We called the front desk, after about 20 minutes, they were able to locate a handicap room - on a different floor than ours. This room was at the very end of the 1st floor. The 92 year old man has difficulty walking that far. And it was impossible for us to be of any help to him on a completely different floor. Thank goodness he didn't experience any problems. How do I ensure that this does not happen again?
August 23, 2015
Rated 5.0 out of 5.0 by RileyD73 Fantastic Staff and excellent hotel
Customer service was superb. Fantastic staff who really cared about their customers. Very nice hotel.
August 22, 2015
Rated 3.0 out of 5.0 by WRRUSS No bedside plugs, obviously management does stay there
Seems strange that you can't plug in your phone without moving the table and unplugging the lamp or the clock?
August 22, 2015
Rated 5.0 out of 5.0 by Tazzerpony Awesome and attentive staff.
Beautiful hotel and very clean. The staff was great and very professional. The breakfast buffet was great and fresh.
August 21, 2015
Rated 5.0 out of 5.0 by Steve in CA Walnut Creek visit
The Holiday Inn Express was easy to find and right off the freeway. Property and room was clean and comfortable. Staff was great! Would definitely stay here again.
August 19, 2015
Rated 4.0 out of 5.0 by Wayner2014 for 250 a night pretty average
overall hotel lobby and grounds were clean and well taken care of. For 250 a night the rooms should be renovated in the last 20 years. Pillows were foam and old feeling. Room decor and furniture and carpet are all old and need replaced. The staff was very professional helpful and very well trained for an HI Exp.
August 15, 2015