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Rated 4.3 out of 5 by 576 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Express Walnut Creek, Ca Multiple stays at his hotel. Centrally located, clean, pleasant and helpful staff, Free parking and minimal breakfast. February 11, 2016
Rated 5.0 out of 5.0 Comfortable and well suited Great service in a hotel close to public transportation into Downtown San Francisco February 10, 2016
Rated 3.0 out of 5.0 by Front Desk Staff needs training in customer care & service I listed the mistakes in an earlier review, so I do not wish to be over-critical. One thing I did not mention previously was the promise of the "Supervisor" lady on our checkout day, Feb. 4th, who said "Mr. N, I will add points to your account to help with these mistakes"....she never did! Unless management CARES, and leads staff to follow their customer care and commitment to excellence guidelines, the staff will not improve. Sad, the basics are there, the commitment is not. Possibly hire an outside trainer in customer services. February 8, 2016
Rated 1.0 out of 5.0 by Outdated Hotel has not changed in many years. No plug outs by bed, no where to plug iron in. Mold in shower. Old outdated. Priced similar to hotels that are modernized. Will no be back. Service fine, facility very bad, not up to hi standards. Will stay in other hotels in walnut creek. Sorry but I'm sure this is not the first you have heard. February 7, 2016
Rated 5.0 out of 5.0 by Room Comfortable, clean room and very quiet at night. Internet access was easy. Clean bathroom. February 6, 2016
Rated 5.0 out of 5.0 by Enjoyable stay Spent our last 3 night in the USA at this hotel. A good way to finish. Rooms were very good and quite comfortable. Our only concern was that room service didn't remove the left over rubbish from our meals in the morning. A little more attention to detail would have been appreciated. February 4, 2016
Rated 5.0 out of 5.0 A Comfortable Hotel Attended a funeral in the area. Room was comfortable and well appointed, staff was cordial, and the breakfast offered a variety of options. A good stay for a solemn occasion. February 2, 2016
Rated 5.0 out of 5.0 by A welcoming place This hotel was used as a base for a visiting field study group for locations from Oakland to Antioch. It was an excellent venue as well as being perfectly situated near to access routes for the highway. Parking was included in a secure garage facility and this was most reassuring. A very welcoming staff and an excellent facility. February 1, 2016
  • 2016-02-12 T12:51:08.396-06:00
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