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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 831 reviews
88%
Recommend This Property

Ratings Breakdown

831reviews

  • 5 Stars
    498
  • 4 Stars
    202
  • 3 Stars
    55
  • 2 Stars
    41
  • 1 Stars
    35

Ups and Downs

By

May 19, 2017

I love Holiday Inn Express usually. If I went there again, I would request the room be made up before noon. Housekeeping came in after 3:00 each day.

I called ahead to see if we could add a rollaway for a third person and we were told absolutely yes, but when we got there, they wouldn't let us.

The handicapped room was not helpful for a blind person. I think a regular room would have been better.

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Quick trip but great value

By

May 15, 2017

club

Met every expectation for a Holiday Inn Express. I was here on business and I felt safe and treated wonderfully

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Desk clerk gave me great suggestion for place to eat dinner.

By

May 15, 2017

club

Great place to stay walking distance to all you after work needs. Clean and quiet.

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Great service

By

May 14, 2017

platinumelite

We love this Hotel, we've been coming here for the past 4 years. They have a free breakfast with good choices. They are also pet friendly.

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Best Bed Ever

By

May 14, 2017

club

Was a great stay. Staff was awesome. I was given a room quickly as a walk in and treated like royalty

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Good local hotel

By

May 12, 2017

club

Good location, close to BART and nearby offices, very friendly staff.

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Went out of their way to accomadate our needs

By

May 11, 2017

Good clean hotel with a very accommodating staff. Would highly recommend for a stay.

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Better than expected

By

May 10, 2017

club

This is a nice oasis in the middle of a very busy area. Room are large and comfortable. Outside pool area is very nice. Breakfast has lots of variety. But best of sll, front desk service is outstanding. Perla is terrific. She's frendly, we coming and took care of all our needs.

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Great but noisy

By

May 08, 2017

club

The hotel was great--service, room, breakfast, etc. The other guests were noisy--kids running down the hall and people at the poolside until late.

In all fairness, I didn't complain, so I don't know if management would have done anything about it.

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Great Option for the Walnut Creek area

By

May 04, 2017

Standard rooms. Good value in comparison to other options in Walnut Creek. Great parking. Average breakfast. Late cleaning service.

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Reasonable value, convenient

By

May 04, 2017

club

Ok location to downtown Walnut Creek, convenient to I-680. Unattractive neighborhood. Rooms clean, good breakfast, free parking. Only negative issue was empty pop machines throughout hotel all 3 days we stayed there.

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Location and price

By

April 29, 2017

club

Nice stay, staff was very friendly, it was just an overnight stay.

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