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Rated 4.3 out of 5 by 337 reviewers.
Rated 5.0 out of 5.0 by Outstanding customer service. We came in very late(early am actually) on a cold snowy evening . Shuttle service was prompt and friendly. Desk check in was effortless and pleasant. We had requested a ground floor with easy access due to mobility issues and the room was ready as requested. The staff went out of their way to see that we also were able to utilize guest services such as shuttle and business center on return to ariport as well. The initial reservation person also was very welcoming . We stayed in February and recieved what i considered a fair rate. The hotel is nicely finished and clean, beds were comfortable and breakfast was good. I would recomend this hotel and would stay again. March 3, 2015
Rated 5.0 out of 5.0 by Very Clean I Thoroughly enjoyed my stay here.I slept well, had an aesthetically pleasing room and the hotel overall was very clean. I would stay here time and time again if I am in the area for work. February 27, 2015
Rated 5.0 out of 5.0 by Comfortable room at a resaonable price Room was quiet and very conducive to getting a good nights sleep February 26, 2015
Rated 5.0 out of 5.0 by So Much for So Little I was so impressed with this hotel from the time we walked in, to the time we checked out! While I always expect a hotel to be clean and safe, my expectations were not much more than that considering the low cost of the room. To my (and my husband and sister) surprise, this hotel was beautiful! Our room was spotless, spacious, extremely comfortable, and obviously well-cared for. Then, we went to the great room for breakfast and could not believe what was offered! Hot food, a huge variety of choices. Everything tasted great and we actually left with a full stomach!! A great stay for a great price - I would have expected to pay a whole lot more! February 24, 2015
Rated 5.0 out of 5.0 by Nice stay I've stayed at this property twice and I was very happy. Spent 3 nights in a newly renovated and very nicely furnished room with a comfortable bed. Staff were all friendly. The room was very clean. It's location was easily accessed and early check in was no problem. It would be better if the breakfast items were changed up a bit. Exactly same offerings every morning but choices were plentiful and replenished quickly. The dining room has been remodeled and it's roomy and very nice. The coffee was good! My only real complaint would be with the hot tub area. It needs a makeover or at least a paint job and the high pitch whine when the jets are on is a bit annoying but it didn't stop us from enjoying the hot water on those 3 snowy days. The pool was a little too chilly! I would have stayed longer if I could have. I look forward to returning next year. February 22, 2015
Rated 4.0 out of 5.0 by Excellent room One of the best ihg hotels I have stayed in. The room layout was excellent! February 22, 2015
Rated 4.0 out of 5.0 by Business Traveler Excellent Hotel and Location. Clean and modern facility. Excellent WiFI, quiet and roomy. Best Bang for the buck February 21, 2015
Rated 3.0 out of 5.0 Staff and service Front desk was not friendly or helpful. Never greed me as a member, offer the welcome points, and as of today (two weeks later) the stay has not been reflected on my reward account. Twice I went to the front desk clerk to verify the credit count and she did not help at all. May never stay at your hotel again due to her attitude. February 20, 2015
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