Rated 4.2 out of 5 by 269
Rated 5.0 out of 5.0 by Kathy3:16 Treated like we were valued
From the time we checked in we were made to feel welcome.
Everyone was extremely friendly, especially Anthony at the front desk. Our room was always neat and clean and was a very nice room. There was plenty of room for all our stuff and room for us to spread out and make ourselves at home. We were welcomed back every night upon returning to the hotel and when we checked out we were told we would be missed. We would definitely stay here again.
July 4, 2015
Rated 4.0 out of 5.0 by ChrisCAustin Good, but...
Parking is $15 a day. Why charge someone staying in your hotel for parking? There was no security to pay. Area around the hotel is a little questionable, hotel sits behind a gas station.
Shuttle to Union Station very handy.
July 1, 2015
Rated 4.0 out of 5.0 by mdukes Excellent Customer Service
Upon arrival, we were a little hesitant due to the surrounding neighborhood, but the hotel grounds and entrance was very clean and well taken care of. The same can be said about the interior-very clean. There is a free shuttle to Union Station that is very convenient. Taxis are also easy to come by (although give yourself some extra time as it is much easier to get a taxi back from downtown than to have one pick you up from the hotel.) All of the staff were very kind and they were always eager and available to answer any questions or give directions or advice. The only downside to the property is the neighborhood that surrounds it. We did not venture out as we didn't feel it would have been safe, although it's not an area to go sightseeing in anyway. Our room looked out to the front of the hotel so we heard, throughout the night, lots of traffic noise. (sirens, motorcycles, horns-people in DC area seem to LOVE to honk their horns for all kinds of reasons). If you're used to big city noise throughout the night, this probably would not be an issue. All in all the hotel was great, the staff was stellar and it more than met our needs while vacationing in DC.
June 29, 2015