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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 808 reviews
95%
Recommend This Property

Ratings Breakdown

808reviews

  • 5 Stars
    626
  • 4 Stars
    121
  • 3 Stars
    21
  • 2 Stars
    25
  • 1 Stars
    15

Zion-ish

By

May 21, 2017

platinumelite

The hotel was great, not too far of a drive from Zion. Definitely worth saving your money and driving a bit further to the park.

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Not meant for long term stays

By

May 20, 2017

Even though this property offers kitchenettes, they don't offer basic things you might expect in a kitchenette, Like a garbage disposal. So if you cook, expect to scrape the food out the sink with your hands. I am staying there for a few weeks at a time and asked for additional soap for the dishwasher and was left three instead of two. One time they cleaned my room and left me none so I had to go and buy my own. Paper towels and a wash rag for dishes are not provided but a kitchen towel is. Went out and bought my own paper towels. Maids are hit and miss. Stayed there for three weeks and never had my bed changed out. Some times they left me the same amount of towels I started with some times I was short a small towel. Hotel is great if your only staying a day or two but don't stay a week or more. Oh and so far my last two stays I have not received my welcome points. They are trying and are very friendly. I just think they need a little more training and they will be par with the rest of their chain.

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Pleasant stay

By

May 19, 2017

club

Staff was accommodating friendly. The location was perfect.
Hotel was pleasant.

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Amazing views and amazing staff

By

May 19, 2017

Beautiful well maintained property with the friendliest staff I've dealt with in years. Highly recommend them

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Great place

By

May 16, 2017

club

We love staying here when we come to St George. The rooms are always clean and my stay is always enjoyable.

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One night stay

By

May 16, 2017

club

I have stayed here before and had a good experience, so I chose to come back for a business trip and wasn't disappointed.

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Amazing staff

By

May 14, 2017

Booked through the app...for the wrong date. Front desk was super friendly and helped change our reservation to the right date. Then left before breakfast started and WOW, Will was amazing! He helped me make breakfast to-go bags for the whole family. Best service in an IHG property ever!!!

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Good value

By

May 12, 2017

platinumelite

Good value hotel in the Zion national park area for my brother and myself. It is in what I believe to be a newly developed part of town so not a lot to do in the immediate location at this time.

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Dangerously hot toilet.

By

May 12, 2017

club

Beautiful place but a steaming hot toilet wrecked our sleep.

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Location of room

By

May 12, 2017

club

The room (specifically the headboard of the bed) backs onto the elevator shaft. As well, the room is directly below roof mounted equipment. Possibly the a/c unit for hotel. The room is not suitable for its intended purpose - sleep. It was extremely noisy. I would recommend it be turned into a storage room.

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Southern Utah

By

May 10, 2017

club

Very clean hotel with friendly staff. Everyone was nice and helpful. Breakfast was only fair. I've had much better. Food was cold, choices limited, and the "hot" food choices were few and always needing to be refilled. People had to wait for sausage, potatoes, etc. Breakfast room was nice with large windows and fireplace. The other negative was that there were no restaurants within 5 miles. Overall, the hotel is a nice place to stay but they need to improve the breakfast.

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Beyond being clean, lousy experience.

By

May 08, 2017

club

Staff not attentive to needs and responding to requests. Got the feeling that they didn't care. Last time I stay at "a Holiday Inn"

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