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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 387 reviews
93%
Recommend This Property

Ratings Breakdown

387reviews

  • 5 Stars
    269
  • 4 Stars
    78
  • 3 Stars
    20
  • 2 Stars
    8
  • 1 Stars
    12

Friendly staff

By

March 23, 2017

club

The staff were polite, the rooms clean and comfortable and the pool was warm. We were in town for a volleyball tournament, so the pool was crowded, but that was to be expected. You definitely get what you pay for.

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Great Service

By

March 22, 2017

My daughter became very ill and the front desk gave us a larger room and a great location to help us do whatever we could to get her comfortable. They made sure we had what we needed and quickly.

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Cozy bed and great service

By

March 22, 2017

Just wish room had a refrigerator. All other acvomodations were good!

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great service

By

March 19, 2017

club

We were there for a funeral, thay gave us a discount on the room because of that and made sure we knew where we were going. Great place to stay

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There when we needed them

By

March 19, 2017

We experienced a power outage and we're lucky enough to rent one of the last rooms this hotel had to offer. It suited our needs just fine for a family of 6.

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Excellent!

By

March 19, 2017

I love that this property is quiet and on a lake. The air quality is excellent. The bed was very comfortable and in a spacious, well kept up room. I would highly recommend this hotel.

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The lights went out

By

March 17, 2017

club

The power went out for over 700,000 people and we were very lucky to be able to get rooms at this hotel. The staff were very friendly and the rooms really clean and comfortable.

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Overnite stay

By

March 15, 2017

Stay was good. Circumstances (Power Outage) not so much.

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Horrible Customer Service

By

March 15, 2017

Worst Customer service experience I have ever had. Given a 1 bed room for 4 of us and was told it was our problem about our Children having to sleep on the floor of a room that you pay good money for

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MI in Mar

By

March 13, 2017

This the only hotel I use when I am in this part of Michigan. Cannot get a better service anywhere, the staff, the management and the rooms are all excellent.

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Loved it

By

March 08, 2017

club

We had a great time here. We were in town for a dance competition. We brought the whole family.

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Comfy and friendly.

By

March 07, 2017

club

My family of six stayed here recently so that we could be closer to my oldest's dance competition. Wife and daughter got up early to get to the competition while the rest of us slept in, got a nice breakfast in the lobby and made use of the swimming pool. Room was clean, and the staff was friendly. Beds were comfy and the breakfast was definitely one of the better continental breakfasts I've had over the years. The pool was well maintained and a passing staff noticed there were no towels left and went and got some hot ones from the laundry before I even had to ask.

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