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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
99%
Recommend This Property

Overall Experience

4.8

based on 976 reviews
99%
Recommend This Property

Ratings Breakdown

976reviews

  • 5 Stars
    813
  • 4 Stars
    126
  • 3 Stars
    22
  • 2 Stars
    9
  • 1 Stars
    6

PI found the front desk staff very welcoming and helpful,

By

May 21, 2017

club

One guest was in and out of their room often during the nth time and not quietly
Back at it around 5pm again
Other than that was please with the room and the bed

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Business Trip

By

May 19, 2017

Good place - but a little close to the freeway - get a room on the side facing the mall

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Business Trip

By

May 19, 2017

Hotel staff were very friendly and helpful. Lobby was under renovation at the time of stay.

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Best birthday ever

By

May 18, 2017

club

Clean, comfortable room, great hot tub, quiet and enjoyed all the ammenities

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no breakfast, dim lights

By

May 15, 2017

dim bathroom lights and no bathroom counter space, narrow hallway from door to living space

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nice stay

By

May 13, 2017

unfortunately the hotel was under renovation so we did not experience all their amenities however we were invited to use facilities next door at sister hotel. We did use the other hotels restaurant for both dinner and breakfast which we enjoyed.

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AJ

By

May 13, 2017

Everyone treated me like family! Excellent staff and property.

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Overall Experience

By

May 12, 2017

club

Negative:
Unfortunately the lobby and great room area was under construction. Nothing you can do about that but that is why I lowered my "first impression" rating.

Positive:
You had a special parking place marked "hero" parking out front. I used it. My son is a soldier and I work for a fire department. This is classy and the main reason why I will be back and would recommend this hotel.

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Nice Rest from Shopping

By

May 10, 2017

club

This hotel was under construction at the time of my stay - but you would never know it. It was clean and quiet.
The free breakfast was provided at the hotel next door!
Everything was perfect

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Love the Jacuzzi and the bed was super comfy. The breakfast was very good.

By

May 10, 2017

Excellent all around great stay. Everything was so relaxing.

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Friendly staff

By

May 09, 2017

club

The staff was really friendly and the room was clean bed was very comfortable...

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Always a great stay

By

May 08, 2017

platinumelite

The staff was more than accommodating the room was nice and quiet and clean and I visit there quite often for business and I plan on doing it again very soon because it's always a satisfying experience even during the construction the hotel met all my needs and I want to thank them for that

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