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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 387 reviews
92%
Recommend This Property

Ratings Breakdown

387reviews

  • 5 Stars
    261
  • 4 Stars
    82
  • 3 Stars
    25
  • 2 Stars
    15
  • 1 Stars
    4

Horrible Stay

By

June 26, 2017

TV didn't work for 24 hours, room was dirty, staff didn't attend to issues. Said will handle within 24 hours. I woke up the following morning after first night with huge bug bite on my neck. Throat was swollen. The place is horrible!!! Do Not Stay here!

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My Go-To Hotel in the Watertown area

By

June 25, 2017

club

Cheryl and her staff are amazing with their friendliness, caring ways, and cleanliness of the hotel.

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Little Pricey

By

June 23, 2017

club

The price of the room was inflated due to the proximity to the US Open (Golf), but other than that, the stay was nice.

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Nice place

By

June 18, 2017

platinumelite

Good sleep and great company. The staff does there best to see that all is right. The Manager's reception was very nice as well!

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Dirty, unaccomodating, miserable

By

June 17, 2017

club

This place stinks...literally. Room smelled like an old stale smoking room. Halls and common areas sported cheesy 1970s decor.

Special request of adjoining rooms 5 months in advance of stay was punished with rooms on opposite ends of the building on different floors.

This stay reminded me why I never stay at Holiday Inn.

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Great Hotel

By

June 16, 2017

club

Excellent place to stay. Rooms are very clean. Breakfast is excellent. Staff very nice.

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comfortable bed

By

June 14, 2017

I did not like the fact that my credit card was charge for the stay when I first made reserveration

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Nice Hotel

By

June 13, 2017

Great breakfast selection. Beds and pillows were comfortable.

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Clean

By

June 13, 2017

Good location, clean property, courteous staff , comfortable lobby.

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Great hotel

By

June 07, 2017

club

every staff member we encourted was attentive and friendly.

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Nice stsy

By

June 06, 2017

club

Great service , breakfast was wonderful, comfortable befs

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Good stay

By

June 05, 2017

club

Just needs more outlets. Staff did a great job, clean room.

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